Mahadi Hasan Evan Email and Phone Number

Ensure Customer Support over Phone or E-mail or Physical presence if needed.Display courtesy and strong interpersonal skills with all customer interactions.Researched issues on various way to resolve complaints, answer inquiries, and outline solution. Referred difficult issues to upper management while maintaining positive rapport with customer.Reporting daily work details to the manager panel.

Prepare infrastructure survey report for remote location client including NTTN carrier.Prepare Wi-Fi survey report and done all scope of work which relevant with the project.Planed CCTV camera surveillance detail for company’s valuable client with all needed.Done some project base task. (Like: Vhawal resort WI-FI project, Amber Denim CCTV project, Amber Board Mill CCTV project, Banani Club WI_FI Project, Amber Lifestyle head office full network deployment etc.)

Maintaining & Troubleshooting Company’s all kinds of radio & E1 links.Configuring installation Microwave, E1, Wi-Fi devices and IP Camera-NVR & DVR.Troubleshoot & remote support for all kind of client links.Manage and Plan, for radio infrastructure, Wi-Fi & Structural cabling for the company's Radio backbone and customer service. Prepare Service Plan for the Customers.