CommEngine ( www.commengine.xyz ) is the social customer management; sales and support lead management and analytics solution for BRANDS using social media for customer engagement. Brands can gain last-mile fulfillment for social media customers with CommEngine, Proudly serving leading brands in Electronics, Vehicle, Service-Commerce, E-commerce, FinTech to achieve their customer last mile and customer profiling, 100mil+ meaningful customer profiled.#Two Minute watch about the… Show more CommEngine ( www.commengine.xyz ) is the social customer management; sales and support lead management and analytics solution for BRANDS using social media for customer engagement. Brands can gain last-mile fulfillment for social media customers with CommEngine, Proudly serving leading brands in Electronics, Vehicle, Service-Commerce, E-commerce, FinTech to achieve their customer last mile and customer profiling, 100mil+ meaningful customer profiled.#Two Minute watch about the journey of social media customer life-cycle fulfillment with CommEngine: https://www.youtube.com/watch?v=rRl8OZFgaCQ -----------------------------------> National ICT Award 2019 @ CommEngine> Retail Market Innovation selected by Bangladesh Brand Forum, 2020 @ Zachai> Honourable mention by ICT ministry for pro-bono participation in covid19 nationwide relief distribution solution "swaccho" platform building. Show less

Working with Robi Axiata as as "Project & Innovation Manager"; Design and lead RFI, RFQ, End to End delivery from Procurement-Design-Implementation-Handover Management, Technical Negotiation, Regulatory Directives Analysis, Capacity-Availability-Continuity Planning, Extensively worked on Digital, Customer & enterprise business solutions; SMS Ecosystem, Content & Partner node (SDP ), IoT & M2M , MFS, Location Based & Campaign Systems, USSD ecosystem, SMS Filter, Digital Lifestyle… Show more Working with Robi Axiata as as "Project & Innovation Manager"; Design and lead RFI, RFQ, End to End delivery from Procurement-Design-Implementation-Handover Management, Technical Negotiation, Regulatory Directives Analysis, Capacity-Availability-Continuity Planning, Extensively worked on Digital, Customer & enterprise business solutions; SMS Ecosystem, Content & Partner node (SDP ), IoT & M2M , MFS, Location Based & Campaign Systems, USSD ecosystem, SMS Filter, Digital Lifestyle, and utility solutions. Key Responsibilities & Achievements: ------------------------------------------------------ >Digital, Enterprise & Customer Product lifecycle management, budgeting, forecasting, capacity management, procurement, build roadmap strategies & innovation strategies. > Developing concepts & strategies for Innovation products ( Customer & Enterprise ) and leading from planning to go-to-market. > Collaborate among functional units ( Finance, Marketing, Strategy, Tech ) to ensure proper GTM and Lifecycle of planned & released customer & enterprise solutions; locally and globally. >Lead, plan, develop and execute Digital Service,MFS , IoT, Enterprise Solution, Customer Engagement Solutions as "Project & Innovation Manager". - SMS Ecosystem Redesign ( Filter+ Reroute +FDA) | A2P $3M/Yearly additional revenue | Plan & Execute Geo-DR 6 Mil USD node to support 40 Mil subscribers base | 60% Capex saving plan executed. - USSD , VAS, MFS (RobiCash ) and Digital service onboarded 2000+ service | Airtel & Axiata merged service delivery platform ( SDP ) Lead. - Rebuild payment, Messaging, Telco API gateway (APIGate ); Intrapreneurship to build IoT Ecosystem from scratch & formulate IoT new business strategy for approx $20Mil nodes and initiatives. Show less

Business Support System, Intelligent Network's Integration design, Project Management, Service Management, and Lifecycle Management.- Product and project management, solution delivery, service management for Nokia-Siemens BSS.- Key OBS product: IN@Vantage, Charge@Once ,VoMsXpress/Topup product, Adapt@Once Key Achievement:> Bangladesh Banglalink IN09-14; totaled 90 Mil subscriber & $10Mil++ Service deployment, > India Vodafone Kolkata & Delhi two IN node… Show more Business Support System, Intelligent Network's Integration design, Project Management, Service Management, and Lifecycle Management.- Product and project management, solution delivery, service management for Nokia-Siemens BSS.- Key OBS product: IN@Vantage, Charge@Once ,VoMsXpress/Topup product, Adapt@Once Key Achievement:> Bangladesh Banglalink IN09-14; totaled 90 Mil subscriber & $10Mil++ Service deployment, > India Vodafone Kolkata & Delhi two IN node totaled 20Mil subscriber migration and service deployment.>Poland T-Mobile: Charge@Once Release Feature Management as Engineer. Show less

Working with NSN at IN&Charging field, IN@Vantage7.5,Charge@Once Select 1.5 and adapt@once projects, spend one year in technical CARE and service management also.

Worked with Huawei Technologies with Postpaid Billing, Mediation, PRM, and International Roaming solution | Huawei Business Support Solution - TopEng B/OSS Product group. Scope varies from requirement collection, swap projects, expansion projects, regular O&M works as well as multiparty involved rollout execution & SWAP and Expansion project tech. deployment. Key Responsibilities & Achievements -------------------------------------------------------- > BTTB Teletalk… Show more Worked with Huawei Technologies with Postpaid Billing, Mediation, PRM, and International Roaming solution | Huawei Business Support Solution - TopEng B/OSS Product group. Scope varies from requirement collection, swap projects, expansion projects, regular O&M works as well as multiparty involved rollout execution & SWAP and Expansion project tech. deployment. Key Responsibilities & Achievements -------------------------------------------------------- > BTTB Teletalk Huawei Billing: Participated as a key technical engineer for Huawei CBSS, PRM & Core Network Mediation Solution. > International roaming charging and Virtual Roaming Solution (IR/VR) , Periphery VAS systems (online billing query, bank interface, MFS) Integrated with Huawei BSS/OSS TopEng system. Show less

Junior Lecturer in CS.CS grad course and business grad course Plan, teach, evaluate, conduct seminars and research.Published two research papers and five cross-discipline projects. In lien Lecturer from April 2006 ( Along with Huawei ); conducting industry-academia collaboration in research and project as Junior Lecturer.