Jonathan Mahaffey Email & Phone Number

Columbia, South Carolina Metropolitan Area

Columbia, South Carolina, United States

Verified the employment and education histories of applicants through the use of online databases and direct contact with previous employers and schools.

Columbia, South Carolina Area

Supported a 15-person supplier-dedicated sales team through setup and maintenance of items and pricing in the company’s sales system and AS/400 orders-to-cash systemUtilized Excel and Business Objects skills to produce incentive trackers for the sales team and sales & financial reports and trackers for managementDeveloped and maintained a deal fulfillment tracker to help ensure that customers receiving volume discounts were purchasing the required case quantities

Researched possible billing errors in AS/400 account management system to ensure that customer accounts were correctAdjusted and resubmitted invoices to customers, reducing the accounts receivable backlog and allowing for payment to be received

Ensured an error-free customer experience by conducting user site testing of third-party enrollment sites to ensure accuracy and functionality prior to the start of enrollmentServed as liaison between the vendor & Aflac’s Compliance Department ensuring that the enrollment website was in compliance with all applicable regulatory requirements, avoiding penalties and finesServed as a Subject Matter Expert for a Rapid Change Event designed to reduce costly rate discrepancies between Aflac, vendors, and customers

Assisted in processing invoices in a high-volume accounts payable environmentIdentified and corrected any invoice OCR errors made by the Kofax imaging software

Assisted in processing of a backlog of invoices payable by entering invoice data into the AS/400 account management system for approvalSubmitted approved invoices for payment to vendor

Provided manual monthly rebate & volume discount reporting, using pivot tables in Excel, to sector managers while an automated reporting system was in developmentAided managers by researching any missing rebates or discounts in SAP or the rebate team's Access database, ensuring all credits were received and posted to the correct accountsMaintained monthly account reconciliations for 8-12 rebate accounts and prepared journal entries in SAPStreamlined new employee onboarding by creating written documentation for procedures and providing training

Expedited the integration of newly acquired subsidiary by transferring the subsidiary’s payroll data to the Compass Group accounting database

Served as key contributor in meeting department’s 97% accuracy goal by performing quality control checks on processed workIncreased departmental efficiency by cross-training staff members from other departments to handle basic tasks during busy periodsSimplified processing of the forms generated by callers responding to the ministry’s telecasts by working with IT to implement a web-based data entry interfaceEnhanced ministry responsiveness to the public by handling certain overflow calls from the response center

Business Analyst Certificate

Macc (Unfinished), Accounting

B.S., History

Activities and Societies: Reformed University Fellowship, Mountaineer Investment Club (Secretary), Phi Alpha Theta, Pi Gamma Mu