gautam.mahajan@gmail.comFounder Editor of global Journal, Journal of Creating Value (jcv.sagepub.com). President Customer Value Foundation. Mentor, Creating Value Alliance, creatingvalue.co, co-chair Global conferences on Creating Value: In Brazil, Oct 2-4, 2024; The International Conference on Creating Value for the Future of AI and Society in Kobe, Japan October 15-17, 2019 and the conference on Creating and destroying value for society for by business in Boston early 2020. Join the Creating Value Alliance, creatingvalue.co and our LinkedIn group, Creating Value Alliance. Also come to the 3rd Global Conference on Creating Value in Paris, June 2-3, 2020Was President of Indo American Chamber of Commerce is the only bilateral chamber between USA and India, with 13 offices in India and one in the US. First in the world with Total CVM. We work on Value creation for employees, customers and stakeholders. We help companies drive business results through the Customer, and increase profitability. We build Customer strategies, and Customer Bill of Rights, and Value of Customer. We measure Customer Value Added, the Voice of Employee, Voice of Customer, and Voice of competitor'​ We have started a Total CVM program globally and have worked with the Tatas, Godrej, GE Caps, Steel Authority, Chambal, ITC, L&T, among othersAuthor of "Total Customer Investment: Formula for Sustained Business Success"​ and "Total Customer Value Management: Transforming Business Thinking"​, "Value Creation", How Creating Customer Value Makes you a Great Executive, The Value Imperative, Value Dominant Logic, Creating Value for LeadersAlso a plastics and packaging expert. 18 US patents. Designed PET bottle base.Giving advice to foreign companies to enter India and Indian companies to globalise, and for business development, M&AWorld's leading expert in Total Customer Value Management and Value CreationLeading consulting company on globalisation and transformationWe conduct seminars in Total Customer Value Management, Creating Value and Pricing, Creating Value for HRD professionals, Creating Value for CXO's, Creating Value for Leaders