Maha Hussein Email and Phone Number
Maha Hussein personal email
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As the Customer Success Manager at Dun & Bradstreet Egypt, I specialize in fostering client satisfaction through expert accounts management and adept problem-solving. My role encompasses a strategic approach to maintaining daily order tracking, ensuring that each client's need is met with precision and professionalism.Our team's dedication to responsive customer service has been instrumental in driving B2B client retention and supporting our company's mission. Through diligent communication and leveraging tools like Cisco Webex Meetings, we have established a robust system for order processing and complaint resolution, contributing to the overall growth and strong client relationships.
Overseas Talent Match
View- Website:
- hirebyotm.com
- Employees:
- 10
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Senior Customer SuccessOverseas Talent MatchCairo, Cairo Governorate, Eg
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Recruitment Account ManagerPro-Select Nov 2024 - PresentCairo, Egypt -
Customer Success ManagerDun & Bradstreet Egypt (Crif) Apr 2023 - Jul 2024Cairo, Egypt•Responsible for all inquiries and processing orders from customers.•Accounts Managing•Oversee invoicing and payments.•Book and Post orders in SAP.•Act as the middleman between our clients and the team if queries are raised Acknowledging revenue in the system.•Responds to customer complaints, requests and inquiries in a professional and timely manner.•Entering orders in the system and assigning it to the respective teams.•Maintaining daily track of pending orders and makes appropriate follow-ups to the respective teams either domestic or international team. -
Customer ServiceDun & Bradstreet Egypt (Crif) Aug 2021 - Apr 2023Cairo, Egypt-Responsible for all inquiries and processing orders from customers.-Accounts Coordinator-Act as the middleman between our clients and the team if queries are raised-Responds to customer complaints, requests and inquiries in a professional and timely manner.-Entering orders in the system and assigning it to the respective teams.-Maintaining daily track of pending orders and makes appropriate follow-ups to the respective teams either domestic or international team
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Associate Business ResearchDun & Bradstreet Egypt (Crif) Nov 2019 - Aug 2021Egypt-Carry out Business Information investigation tasks about the third party companies by phone -Conducting web research on commercial entities through open public domain search -Maintains operations by following policies and procedures; reporting needed changes -Initiate outbound calls through telephonic interviews for sourcing information -Source company data from external sources -Translate company data from Arabic to English -Update the information in the local database application
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RecruiterFreelancer.Com Jan 2019 - Aug 2019EgyptWorked for four projects:(WWW.Freelacer.com) -
Pwd Realtions Team- Data Entry ExecutiveHelm Foundation Jun 2018 - Nov 2018Cairo Governorate, Egypt- Enter, verify, and update data from various sources into the company's database or software systems.- Ensure the accuracy and consistency of information entered.- Review data for errors, omissions, and inconsistencies, and take necessary steps to correct.- Maintain organized files, documents, and data logs.- Collaborate with other departments to ensure timely and correct data input.- Perform regular backups to ensure data security and integrity.- Prepare and generate reports based on the data as needed.- Respond to information requests and resolve data issues.- Ensure compliance with data confidentiality and security protocols.- Multi tasks (HR coordinator - social media - organizing event attendees)
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Call Center AgentWasla Outsourcing Jan 2017 - Nov 2017Cairo Governorate, Egypt-Handling Individual accounts-Handling corporate accounts and dealing with authorized only-Acting tasks (TechnicalSupport–Team leader) -
TelesalesPremium Card Feb 2013 - Jul 2013Alexandria, Egypt
Maha Hussein Skills
Maha Hussein Education Details
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Cambridge Training CollegeA+ -
El-Ekbal National CollageHigh School
Frequently Asked Questions about Maha Hussein
What company does Maha Hussein work for?
Maha Hussein works for Overseas Talent Match
What is Maha Hussein's role at the current company?
Maha Hussein's current role is Senior Customer Success.
What is Maha Hussein's email address?
Maha Hussein's email address is ma****@****ail.com
What schools did Maha Hussein attend?
Maha Hussein attended Cambridge Training College, Alexandria University, El-Ekbal National Collage.
What skills is Maha Hussein known for?
Maha Hussein has skills like Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Powerpoint, Research, Public Speaking, Management, Team Building.
Not the Maha Hussein you were looking for?
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Maha Hussein
Talent Acquisition Specialist At Outsourcy | Hr Recruitment Specialist | Hr | Headhunting | Freelancing | Hr Diploma | Jobs Booster | Mass Hiring | Influencing | Social Media | CvHelwan -
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Maha Hussein
Talent Acquisition Specialist At Outsourcy | Technical Recruiter | Hr | HeadhuntingGiza
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