Driven and passionate IT professional with a Bachelor of Technology from NAIT. I bring a wealth of hands-on experience in network operations, technical support, and IT service management. Currently serving as an NOC Analyst at WestJet, my career journey has been marked by a commitment to excellence, continuous learning, and a proactive approach to problem-solving.Aspiring to become a Network Engineer, I am committed to enhancing my technical expertise and contributing to the seamless functioning of network infrastructures. I thrive on solving complex challenges and delivering efficient solutions that drive business success.I am excited about technology's possibilities and am constantly seeking opportunities to innovate, optimize processes, and contribute to organizational success. Let's connect and explore how we can work together to achieve our goals and make a difference in the world of IT.