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John Mahan Email & Phone Number

Customer Program Manager at Sercomm at Sercomm
Location: Greater Philadelphia, United States, United States 6 work roles 3 schools
1 work email found @sercomm.com 1 phone found area 190 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email j****@sercomm.com
Direct phone (190) ***-****
LinkedIn Profile matched
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Current company
Role
Customer Program Manager at Sercomm
Location
Greater Philadelphia, United States, United States
Company size

Who is John Mahan? Overview

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Quick answer

John Mahan is listed as Customer Program Manager at Sercomm at Sercomm, a company with 843 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at sercomm.com, phone signal with area code 190, and a matched LinkedIn profile for John Mahan.

John Mahan previously worked as Customer Program Manager at Sercomm and Customer Delivery Manager at Technicolor. John Mahan holds Master Of Business Administration (Mba), International Business from Villanova University.

Company email context

Email format at Sercomm

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{first}_{last}@sercomm.com
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Profile bio

About John Mahan

A career built by leading diverse cross-functional teams to develop, produce, and promote cutting-edge technical solutions for cable, telecom, network power, security, IoT, and aging in place applications in over 30 countries across 5 continents. Strengths in strategic management, business analytics, and critical thinking propelled me to my most rewarding role leading the large scale development and delivery of Comcast's next generation residential gateway that delivered its first Gigabit speeds over WiFi. This widely successful program fueled Comcast's national XFi Advanced Gateway campaign and established Technicolor's broadband market leadership in North America. I thrive in a fast-paced focused environment working collaboratively, undeterred by challenging design parameters or processes, to deliver the promised functionality and quality, on schedule and within the projected cost.

Listed skills include Leadership, Product Marketing, Collaborative Problem Solving, International Business Development, and 46 others.

Current workplace

John Mahan's current company

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Sercomm
Sercomm
Customer Program Manager at Sercomm
taipei, taiwan, taiwan
Website
Employees
843
AeroLeads page
6 roles · 22 years

John Mahan work experience

A career timeline built from the work history available for this profile.

Customer Program Manager

Current
Jul 2020 - Present

Customer Delivery Manager

Greater Philadelphia Area

  • In addition to program management and sole authority on all product related decisions, I prioritized, deployed, and measured all R&D resources to insure that the program continued to exceed all KPI's and deliver strong.
  • Quickly promoted to Customer Delivery Manager following an aggressive product launch and steep mass production ramp-up to overtake the competition and support the customer’s national roll out of Gigabit speeds through.
  • Quickly promoted to Customer Delivery Manager following an aggressive product launch and steep mass production ramp-up to overtake the competition and support the customer’s national roll out of Gigabit speeds through.
  • Inspired highly skilled team members from multiple functional groups resulting in on-time, requirement-driven product delivery, posting strong KPIs and securing sole source status to exceed revenue expectations.
  • Synthesized individual efforts into synergistic achievements, duplicating key program successes with all Syndication partners and solidifying Technicolor’s dominance in the North American broadband category.
  • Managed multi-million dollar R&D budgets, applying financial best practices and strategic thinking to maximize profit through cost controls, forecast accruals, change management, and quarterly reconciliation.
Aug 2018 - Apr 2020

Customer Program Manager

Greater Philadelphia Area

  • I was hired to own and lead the flagship XB6 program that delivered to the largest domestic MSO, Technicolor’s first 8x8 DOCSIS 3.1 powered advanced residential gateway that delivered 1GB over WiFI and IoT capabilities.
  • Parallel management of a DOCSIS 3.1 business router, providing Gig-speed Ethernet, WiFi, and telephone to business clients.
  • Delivered recommendations to senior management on issues with direct revenue impact… Show more I was hired to own and lead the flagship XB6 program that delivered to the largest domestic MSO, Technicolor’s first 8x8.
  • Delivered recommendations to senior management on issues with direct revenue impact, program liability and risk, incremental margin growth, ongoing mitigation, and matters requiring further investment or escalation.
  • Conducted relentless data collection and correlation across multiple platforms to uncover ordering mistakes and stranded inventories, saving the company millions of dollars. Recovered $1M in one transaction alone.
  • Planned, directed, and audited large scale production through global contract manufacturers like Foxconn and Pegatron in Vietnam and China, landing millions of gateways and business routers to North American ports.
Jun 2017 - Aug 2018

Director Of Monitoring And Iot Solutions

Opterna

Sterling, Virginia

  • Leverage all existing technologies, overseas capabilities, and global sales channels within the NeST group, to develop and sell remote monitoring products and solutions to global service providers, delivering.
  • Developed, promoted, and sold niche telecom monitoring solutions, broadband HFC and EPON configurations globally; yearly revenues averaged $2.5M, consistently… Show more Leverage all existing technologies, overseas.
  • Developed, promoted, and sold niche telecom monitoring solutions, broadband HFC and EPON configurations globally; yearly revenues averaged $2.5M, consistently generated 8%-15% cash on 40% blended gross margin.
  • Appointed as Strategic Product Manager of IoT Smart Solutions for LIHTC Aging in Place MDU segment, to provide affordable safety and security measures for each apartment.
  • Led corporate pivot to monitor power and security for cellular tower back haul applications in emerging markets where theft of batteries and fuel was all but disabling all redundant power systems.
  • Co-developed a WiFi/Bluetooth gateway to address industrial IoT applications for UPS, environment, security.
Nov 2014 - Jun 2017

Product Manager Of Smart Solutions

Opterna

Sterling, VA

  • Prepared and defended yearly budgets, forecasts, staffing needs, and R&D investments using Excel.
  • Developed and measured a trusted network of OEMs, VARs, and Distributors to reach CALA, EMEA, and Asia.
  • Prepared and negotiated highly profitable multi-year product & service contracts with Latin American MSO’s for system-wide solutions.
  • Directed multiple overseas R&D teams to successfully develop and deliver enterprise monitoring solutions… Show more
  • Directed multiple overseas R&D teams to successfully develop and deliver enterprise monitoring solutions.
  • Supervised 5 technical professionals directly, 15-20 indirectly offshore. Reported to CEO.
2010 - 2014 ~4 yrs

Oem Account Manager, Director Of International Sales

Quakertown, PA

  • NeST group purchased assets of AM Communications and re-branded the monitoring division as AM Networks, a Status Monitoring company.
  • Formed private label partnerships with global equipment manufacturers to drive average volume sales to $2M.
  • Applied critical problem solving techniques remotely and on-site to resolve customer issues globally.
  • Reduced expenses by reducing the headcount needed to sell products worldwide by 60%, combining sales and technical suport… Show more NeST group purchased assets of AM Communications and re-branded the monitoring.
  • Reduced expenses by reducing the headcount needed to sell products worldwide by 60%, combining sales and technical suport functions.
  • Developed new clients in emerging markets by leveraging local channel presence, increasing profitability. Show less
2004 - 2009 ~5 yrs
Team & coworkers

Colleagues at Sercomm

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3 education records

John Mahan education

Master Of Business Administration (Mba), International Business

Activities and Societies: Beta Gamma Sigma

FAQ

Frequently asked questions about John Mahan

Quick answers generated from the profile data available on this page.

What company does John Mahan work for?

John Mahan works for Sercomm.

What is John Mahan's role at Sercomm?

John Mahan is listed as Customer Program Manager at Sercomm at Sercomm.

What is John Mahan's email address?

AeroLeads has found 1 work email signal at @sercomm.com for John Mahan at Sercomm.

What is John Mahan's phone number?

AeroLeads has found 1 phone signal(s) with area code 190 for John Mahan at Sercomm.

Where is John Mahan based?

John Mahan is based in Greater Philadelphia, United States, United States while working with Sercomm.

What companies has John Mahan worked for?

John Mahan has worked for Sercomm, Technicolor, Opterna, and Nest Technologies.

Who are John Mahan's colleagues at Sercomm?

John Mahan's colleagues at Sercomm include Jhoana Lopez, Ana Pagkaliwangan, Donna Lenhart, Cathy Tseng, and T Roch.

How can I contact John Mahan?

You can use AeroLeads to view verified contact signals for John Mahan at Sercomm, including work email, phone, and LinkedIn data when available.

What schools did John Mahan attend?

John Mahan holds Master Of Business Administration (Mba), International Business from Villanova University.

What skills is John Mahan known for?

John Mahan is listed with skills including Leadership, Product Marketing, Collaborative Problem Solving, International Business Development, Supply Chain Optimization, Sales Channel Development, Executive Management, and International Sales.

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