Mahbuba Khandaker Email and Phone Number

• Working with doctors for preparing the OSCAR EMR for clinical note GP• Assist to disburse payroll and providers monthly package• Trained Physician Assistant (PA) to know OSCAR EMR intensely.• Simulate and submit OHIP billing electronically • Update error and RA response error and submit electronically• Submit IFH billing to Medavie Blue Cross portal electronically • Connect Billing Team, TMR Team, and Scheduler team if necessary

• Doing inventory and order to keep update the inventory• Schedule to employees in Weekly and monthly basis• Train new employees to work independently• Arrange holiday schedule• Assist to disburse payroll and providers monthly package• Working with Health Records Department

• Greeted patients, and checked them in and out for appointments on time• Scheduled and monitored appointments, checkups, and tests• Professionally answered telephone inquiries leading to superior customer satisfaction• Managed a multi-line telephone system in a fast-paced environment• Prepared recall letters and followed up ticklers and external referrals on time• Processed OHIP, non-OHIP, Cash, and IFH client cards• Compiled and maintained TMR• Communicated with insurance providers and resolved claims• Organized and faxed medical reports on time• Highly experienced in OSCAR EMR• Prepared work schedules for staff and doctors• Performed other office duties as necessary• Complied with all company policies and procedures, including health and safety regulation• Performed other duties as required by a shift supervisor

 Happily greet patients and visitors upon arrival to hospital Update patient information into excel and created master lists of patients based on referrals from the labour department Gained critical and comprehensive understanding of health resources, and arranged sessions for oncology patients Worked individually and with groups to update the Global Resources Manual Guide Proven ability to precisely open and close office with minimal supervision Answering phones and sending emails by outlook