Mahbub Afzal Khan Email & Phone Number

Toronto, Ontario, Canada

• Conducted platform, application, and privileged access reviews in accordance with established review procedures and schedule, while prioritizing learning to understand IM data and processes for each review in scope.
• Collected, compiled, and transformed data required for each review, including investigating and categorizing all new and undocumented IDs to ensure compliance with company policies.
• Formatted and finalized reviews, submitted them to approvers, and identified, assigned, and validated remediation actions.
• Identified opportunities and control gaps, and recommended changes to enhance effectiveness, productivity, and operational efficiency, participating in internal processes reviews to identify improvement opportunities.
• Managed the investigation and remediation of IM related audit findings, including identifying and recommending the necessary remediation actions, and reporting findings to management.
• Assisted in the preparation and execution of project plans for the rollout of new IM technologies and business practices, including participating as a SME in the business requirements development, performing user.

Toronto, Ontario, Canada

Toronto, ON

⇨ Performing data mining and modeling, statistical analysis, business intelligence gathering, trending, and benchmarking. Coordinate IT Governance and Security operations, such as identifying unauthorized use by analyzing applications and servers’ log. Executing diversified activities, including generating monthly user review report and presenting to the.

Toronto, ON

⇨ Performed wide-ranging activities, including diagnosing and resolving technical hardware and software issues involving internet connectivity, email, as well as formulating, documenting, and maintaining quality control standards while ensuring a high level of customer service. Executed corrective actions while delivering answers to client by identifying.

Tigers’ Den, Dhaka

⇨ Managed a diverse range of IT related projects from inception to completion within budgetary and time constraints. Assessed impacts of potential opportunities by communicating regularly with stakeholders and business teams. Generated ad-hoc reports with analysis and commentary as well as delivered technical solutions to operational issues of application.

Dhaka

⇨ Duties◌ Installed and maintained of all systems required for call center infrastructure◌ Administered Database for Call center CRM◌ Generated documentation on operational, system and user procedures and guidelines◌Maintained Domain Controllers, DNS, DHCP and Mail Server; Built, configured and troubleshoot server and desktop hardware◌ Provided advice on.

Dhaka

⇨ Duties ◌ Installed and maintained the full broadcast system; fine-tuned the broadcast equipment for smooth transmission◌ Configure and maintain Microsoft Exchange Server; maintained Active Directory, DNS, DHCP, FTP and Print servers◌ Maintaining the office network and ensure high availability◌ Designed and implemented File Share Server and Video Server.

Certificate In Data Analytics, Big Data, And Predictive Analytics, Data Processing And Data Processing Technology/Technician

Certificate in Data Analytics, Big Data, and Predictive Analytics is a relevant, timely, and effective education in data analytics.

Workplace Communications For It Professionals, Workplace Culture And Communications In Canada

Master Of Science (Msc), Computer Science

M,Sc in Computer Science

Bachelor Of Applied Science (B.A.Sc.), Electronics And Telecommunication Engineering

B,Sc in Electronics & Telecommunications Engineer

H.S.C, Mathematics

S.S.C, Mathematics

BNCC