Md Mahdee Hasan

Md Mahdee Hasan Email and Phone Number

Solving customer issues & optimizing business process| Customer Service Officer| Future Business/Data Analyst... @ Harvey Norman
australia
Md Mahdee Hasan's Location
O'connor, Australian Capital Territory, Australia, Australia
About Md Mahdee Hasan

I am a graduate with a Master of Technology. My major is in Business Analytics. I am a naturally analytical person; Analysis is enrooted in my personality. I take time to think to make the right decision. I accept work tasks seriously because I want to analyse various perspectives before drawing any conclusion. I love solving problems, which I realised when I was made responsible to resolve customer issues and complaints in my current role. I take pride in my work and have a high standard. I am keen on getting into the IT industry to apply my academic knowledge and relevant skills in the professional field.

Md Mahdee Hasan's Current Company Details
Harvey Norman

Harvey Norman

View
Solving customer issues & optimizing business process| Customer Service Officer| Future Business/Data Analyst...
australia
Employees:
4721
Md Mahdee Hasan Work Experience Details
  • Harvey Norman
    Sales Professional
    Harvey Norman Oct 2023 - Present
    Australia
    *Greeted customers and helped with product questions, selections, and purchases, including in-store and e-service transactions.*Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.*Deliver quality, profitable sales according to an established budget.*Work collaboratively as part of a team to operate the business on a day-to-day basis smoothly.*Need to raise customer service tickets and contact suppliers to resolve most customer issues.
  • The Good Guys
    Salesperson
    The Good Guys Jun 2022 - Oct 2023
    Australia
    *Provide exceptional and consistent customer service.*Deliver quality, profitable sales according to an established budget.*Generated a yearly revenue of more than a million dollars in sales.*Work collaboratively as part of a team to deliver great customer service andbe able to answer any queries.
  • Elgas Limited
    Customer Service Officer
    Elgas Limited May 2022 - Jun 2022
    Canberra, Australian Capital Territory, Australia
    *Provide a high standard of customer service while answering calls and emails.*Liaison with all stakeholders from agents & distributors to customers & contractors.*Assist other functions by monitoring and reporting on market and competitor activity.*Perform administrative tasks such as updating records, stock reconciliation and price adjustments.*Comply with Company Policy and Adhere to all safety policies and procedures.
  • Harvey Norman
    Salesperson
    Harvey Norman Jun 2019 - Mar 2022
    Australia
    *Greeted customers and helped with product questions, selections, and purchases, including in-store and e-service transactions.*Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.*Generated yearly sales revenue of AUD$1,000,000 for the store.*Displayed merchandise by arranging in appealing ways to boost sales.*Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Dan Murphy'S
    Call Center Representative
    Dan Murphy'S Nov 2018 - May 2019
    Sydney, New South Wales, Australia
    *Promptly respond to inquiries and requests from prospective customers.*Answered an average of 50 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.*Conferred with customers about concerns with products or services to resolve problems and drive sales.*Educated customers about billing, payment processing and support policies and procedures.*Managed timely and effective replacement of damaged or missing products.*Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.*Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Md Mahdee Hasan Education Details

Frequently Asked Questions about Md Mahdee Hasan

What company does Md Mahdee Hasan work for?

Md Mahdee Hasan works for Harvey Norman

What is Md Mahdee Hasan's role at the current company?

Md Mahdee Hasan's current role is Solving customer issues & optimizing business process| Customer Service Officer| Future Business/Data Analyst....

What schools did Md Mahdee Hasan attend?

Md Mahdee Hasan attended Qiba, Federation University Australia, North South University.

Who are Md Mahdee Hasan's colleagues?

Md Mahdee Hasan's colleagues are Almira Novalić, Mike Godkin, 张世歆vivi, Jean Robinson, Black Snake, Kieran Samuel, Tamsin Mclean.

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