Dedicated professional with 7 years experience in providing technical support, web design and development across diverse industries. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Adept at training users on new applications and technologies, working with remote users, and staying abreast of new developments in the IT industry. Eager to get aboard a tech oriented company to expand my learning and build upon my developer skills.
Intersoft Dmcc
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Information Technology Support ManagerIntersoft Dmcc Mar 2022 - PresentDubai, United Arab EmiratesInstall, configure & upgrade client equipment, POS systems & software;Manage & monitor company IT support system;Provide technical assistance, support & adequate training to users;Establish root causes of application errors, & escalate serious concerns to Senior Engineer.
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Freelance Web And Windows App DeveloperFreelance 2016 - PresentDesign innovative PHP and VB.NET applications;Ensure customer satisfaction by meeting requirements and specifications Produce high-quality and clean code for client projects, adhering to industry standards;Create robust databases to enhance functionality of client websites & applications
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Senior System Administrator & DeveloperPhoenicia University Oct 2017 - Jan 2022LebanonDesigned & developed applications that address university needs such as the Financial Aid App, the Student Call Tracker, and the Online Form Request (VB.Net Windows app);Ensured effective front-end and back-end functionality of apps & workflowsCreated strategies that improve system reliability, scalability and performance. -
Junior It SupportPhoenicia University Oct 2017 - Dec 2018Sarafand, South Governorate, LebanonDesigned applications for management, professors & students;Integrated comprehensive entrance exam system streamlining examination process; Implemented efficient tracing system to accurately manage & track new applicant data;Provided technical assistance & support to users.
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It Technical Support SpecialistPublic School Oct 2016 - Oct 2017LebanonDigitalized academic reports for school management & Ministry of Education;Installed, upgraded, supported & troubleshooted Operating systems and Hardware matters related.
Mahdi Ezzedine Skills
Mahdi Ezzedine Education Details
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Iul83.83%
Frequently Asked Questions about Mahdi Ezzedine
What company does Mahdi Ezzedine work for?
Mahdi Ezzedine works for Intersoft Dmcc
What is Mahdi Ezzedine's role at the current company?
Mahdi Ezzedine's current role is Senior windows application developer, system support, database administrator and web developer.
What schools did Mahdi Ezzedine attend?
Mahdi Ezzedine attended Iul.
What skills is Mahdi Ezzedine known for?
Mahdi Ezzedine has skills like Asp.net, C++, Php, Html, Vb.net, Cloud Computing, Mobile Applications, Artificial Intelligence, Java Enterprise Edition, Microsoft Excel, Microsoft Word, Microsoft Powerpoint.
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Mahdi Ezzedine
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