Ramsey Infiniti is one of Northern NJ’s leading and largest Infiniti dealers for new and pre-owned vehicles.Assisted new and previous clients with their new vehicle purchaseWorked with the business development center by acquiring new clients via internet and phone leadsMaintained a lease retention list of over a 100 clientsSubmitted credit applications for lease and loan approvalsMaintained a high standard of customer service by going above and beyond for… Show more Ramsey Infiniti is one of Northern NJ’s leading and largest Infiniti dealers for new and pre-owned vehicles.Assisted new and previous clients with their new vehicle purchaseWorked with the business development center by acquiring new clients via internet and phone leadsMaintained a lease retention list of over a 100 clientsSubmitted credit applications for lease and loan approvalsMaintained a high standard of customer service by going above and beyond for all my clients Trained new hire personnel on product knowledge and sales certificationAchieved Top Honors for Infiniti Award of Excellence for 3 consecutive years Show less

• Managed a team of 8 employees with 4 of whom reported directly to me.• Assisted tellers in helping customers process over a 1,000 transactions in a quick and friendly manner.• Maintained branch cash level average to meet our MTD target• Coached staff on proper audit procedures and maintaining security protocols at all times.• Recruited and trained new hired staff on companies system• Maintained and serviced a book of customers with over 1.5 million in… Show more • Managed a team of 8 employees with 4 of whom reported directly to me.• Assisted tellers in helping customers process over a 1,000 transactions in a quick and friendly manner.• Maintained branch cash level average to meet our MTD target• Coached staff on proper audit procedures and maintaining security protocols at all times.• Recruited and trained new hired staff on companies system• Maintained and serviced a book of customers with over 1.5 million in assets • Resolve customer problems and issues through communication and efficient work Show less