Mahdi Gatei Email & Phone Number

Atlanta, Ga, Us

United States

Assist customers with the installation of TaxSlayer Pro products;Assist customers with configuring and troubleshooting networks;Troubleshoot printers, scanners, and anti-virus/firewall programs;Strong written, verbal, and interpersonal skills are essential

Alpharetta, Georgia, United States

• Audited processes to ensure effective operation, control, and compliance with standard practices• Identified root causes and implemented corrective actions to prevent production issues• Performed material and product evaluations; recorded, organized, and analyzed results• Reviewed and escalated quality issues with products using appropriate paths• Logged data accurately in the Warehouse Management System (WMS) for product movement• Documented quality issues and communicated effectively with necessary parties • Identified and executed process improvements• Supported quality assurance processes and procedures across operations• Trained and developed new team members in the Verification Center• Collaborated with other departments (e.g., Inbound, Outbound) to ensure smooth operations

Norcross, Georgia, United States

• Greet and assist customers, providing a welcoming and informative experience.• Guided customers through the car buying process, from initial inquiry to final sale• Maintained in-depth knowledge of CarMax inventory, including features, pricing, and warranties.• Handled all paperwork and documentation related to vehicle sales accurately and efficiently.• Maintained contact with customers to ensure satisfaction and build long-term relationships.• Addressed and resolved customer concerns promptly and effectively.• Worked closely with the sales team and other departments to achieve common goals.• Utilized CarMax’s digital tools and systems to manage customer interactions and sales processes.• Engaged in ongoing training and professional development opportunities.

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration