Mahedi Hasan Shaon Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

- Manage and maintain Security Log Management, PAM, VA, FIM, and CrowdStrike Falcon EDR.- Monitor computer networks and systems for threats and security breaches.- Install, alter, and update security software and firewalls.- Test systems for potential vulnerabilities and mitigation of vulnerabilities.- Develop systems and processes for security best practices throughout the company.- Prepare reports on security incidents and changing responses.- Prepare and maintain various Security Compliance Policies.- Working with Cybersecurity solutions, Pre-sales, and Post-Sales.

Dhaka, Bangladesh

• Support with the installation and configuration of network security architectures, including firewalls, VAPT tools, PAM, Endpoint Security, and various Cybersecurity assessment tools.• Install and Deploy Vulnerability Management solution (Tenable.sc/Tenable.io).• Install and deploy Privileged Access management (PAM) solution.• Install and deploy SIEM (RSA Netwitness).• Install and deploy End Point Security solution.• Attend in-person meetings with clients to analyze, troubleshoot, and diagnose problems.• Partake in technical design reviews, integration, testing, and documentation work.• Proficiency in tools like - Nmap, John The Ripper, BurpSuite, OWASP Top 10, Metasploit, OpenVAS, Nessus, Wireshark, Reverse Shell.

Dhaka, Bangladesh

• Planed and designed new LAN/WAN and expand the network to new 15 local ISP• Handled 40+ technical/mission-critical calls daily and achieved customer satisfaction.• Troubleshoot internal issues of customer networks more than 400+ corporate customers, and 3500+ home internet users.• Deploy and troubleshoot routing protocols like BGP, OSPF, Static routing.• Maintain more than 50 router and troubleshoot regular basis (if require) • Maintain and monitoring Data Center equipment, server, router, switch. • Deploy GGC cache server and ensure client getting proper caching bandwidth • Deploy FNA cache server and ensure client getting proper caching bandwidth • Monitor different types of NMS (Cacti, Nagios, Corporate panel)• Configure and Maintain Juniper, Mikrotik Router, Cisco switch and OLT in different location POP.• Deploy and maintain Nfsen Log server.• Manage day to day operations of IT systems, end-user impact, and monitored to ensure the service levels are met and results delivered

Dhaka, Bangladesh

• Increased user’s mailing efficiency on migrates Lotus Domino to Microsoft exchange 2013.• Successfully managed and troubleshoot the production server (MySQL, Apache, IIS,) to ensure customer transactions.• Smoothly administering Microsoft Active Directory, beneficially more than 200 onsite staff.• Backup and restoring data for the application server, Active Directory, and Database server.• Deploy and maintaining vMware vSphare and vCenter• Deploy Microsoft Windows server 2012R2/2016, CentOS6/7,Ubuntu server, RHEL.• Ensured network availability 99.9% and load sharing by deploying eBGP with two ISP.• Configure and Troubleshoot Cisco ASA5510 and Deploy and Manage IPsec-VPN• Manage and Maintain DHCP server, Network Printer, Router, Switch, Firewall.• Implementations:- Antispam email gateway to reduced 99% spam email.- Software development environment with the LAMP server ( Linux, Apache, MySQL, PHP ) for production and testing applications.- SSL certificate for increased web application confidentiality.

Dhaka, Bangladesh

• Performed troubleshooting, and maintenance of computer systems, hardware, peripherals, and telephony. Participated in upgrades and installations.• Respond to customer inquiries and assist in troubleshooting technical issues.

Dhaka, Bangladesh

• Huawei & Flexi BTS alarm identification & monitoring by using “iManager M2000-Huawei” & “NetAct-Nokia Siemens Networks” software.• Monitoring Network, Identify the fault, follow-up to the concerned group through SMS, voice call & email. Alarm Escalation, Issue trouble ticket, Team Maintenance, and Reporting.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Rsa Netwitness® Platform Foundations And Administration I, Security Information And Event Management