Mahedi Hasan Shaon Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

- Manage and maintain Security Log Management, PAM, VA, FIM, and CrowdStrike Falcon EDR.- Monitor computer networks and systems for threats and security breaches.- Install, alter, and update security software and firewalls.- Test systems for potential vulnerabilities and mitigation of vulnerabilities.- Develop systems and processes for security best.

Dhaka, Bangladesh

• Support with the installation and configuration of network security architectures, including firewalls, VAPT tools, PAM, Endpoint Security, and various Cybersecurity assessment tools.
• Install and Deploy Vulnerability Management solution (Tenable.sc/Tenable.io).
• Install and deploy Privileged Access management (PAM) solution.
• Install and deploy SIEM (RSA Netwitness).
• Install and deploy End Point Security solution.
• Attend in-person meetings with clients to analyze, troubleshoot, and diagnose problems.

Dhaka, Bangladesh

• Planed and designed new LAN/WAN and expand the network to new 15 local ISP
• Handled 40+ technical/mission-critical calls daily and achieved customer satisfaction.
• Troubleshoot internal issues of customer networks more than 400+ corporate customers, and 3500+ home internet users.
• Deploy and troubleshoot routing protocols like BGP, OSPF, Static routing.
• Maintain more than 50 router and troubleshoot regular basis (if require)
• Maintain and monitoring Data Center equipment, server, router, switch.

Dhaka, Bangladesh

• Increased user’s mailing efficiency on migrates Lotus Domino to Microsoft exchange 2013.
• Successfully managed and troubleshoot the production server (MySQL, Apache, IIS,) to ensure customer transactions.
• Smoothly administering Microsoft Active Directory, beneficially more than 200 onsite staff.
• Backup and restoring data for the application server, Active Directory, and Database server.
• Deploy and maintaining vMware vSphare and vCenter
• Deploy Microsoft Windows server 2012R2/2016, CentOS6/7,Ubuntu server, RHEL.

Dhaka, Bangladesh

• Performed troubleshooting, and maintenance of computer systems, hardware, peripherals, and telephony. Participated in upgrades and installations.
• Respond to customer inquiries and assist in troubleshooting technical issues.

Dhaka, Bangladesh

• Huawei & Flexi BTS alarm identification & monitoring by using “iManager M2000-Huawei” & “NetAct-Nokia Siemens Networks” software.
• Monitoring Network, Identify the fault, follow-up to the concerned group through SMS, voice call & email. Alarm Escalation, Issue trouble ticket, Team Maintenance, and Reporting.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Rsa Netwitness® Platform Foundations And Administration I, Security Information And Event Management