Mahek Dhanani Email & Phone Number

New York, NY, US

New York, New York, US

New York, New York, US

Global Functions Technology - Ruby Operations - Interest Rate Risk Team

Plano, Texas, US

• Led the forecasting, strategic planning, and annual budgeting of the eCommerce P&L, and reported financial insights/KPIs to C-suite executives and identified financial opportunities and risks using web analytics
• Built out the omnichannel finance team from just myself to 4 people, managing and training the analysts on preparing Excel reports and analyzing results with statistical techniques, preparing business cases, and.
• Selected from the Finance division to be a part of Project Flagship, a company-wide initiative to implement Agile testing and marketing to build the omni-channel platform, optimize customer experience, and.

New York, New York, US

• Banking Investing & Lending
• Led the credit loans primary market team to strategically reduce the multi billion dollar balance sheet in turn reducing average trade settlement time by 2 business days
• Devised improvements to streamline daily workflow for the team’s deal portfolios globally, thus enhancing client relationships by bridging communication gaps between the sales desk, clients, and internal KYC team
• Prioritized high value trades to mitigate risk by compiling metrics and creating data analysis reports using macros/pivot tables

Chicago, IL, US

• Devised new business process improvement initiatives to streamline & automate a manual payroll process, in turn improving efficiency and reducing errors by 50%
• Improved overall metrics accuracy from 82% to 93% by implementing monthly audits to prevent issues and analyzing trends in PCS reports to tactically allocate team resources for customer success
• As Project Manager of Payroll, strategized timely completion of payroll reports for over 40,000 client employee accounts, improved pricing policies, scrutinized reports and variances and calculated adjustments
• Developed client projects from launch to implementation by testing functionality, user interface and deploying final features

Austin, TX - Texas, US

• Recognized as agent of the month for March out of 100 colleagues by resonating a positive go-getter attitude, bringing the highest number of leads, increasing company sales by 15%, and training new agents on creating.

Bloomington, Illinois, US

• Formulated a process improvement recommendation to Management to reduce 725,000 calls and save $5.4M per year by hosting a new mobile app for customers – now called State Farm Pocket Agent
• Accelerated profits by 15% in the Auto-Express Department by implementing Lean/Six Sigma techniques, developing value stream maps, and assessing 1,000 calls for time series analysis project

Milwaukee, WI, US

• Directed a team of 14 sales interns to increase sales revenue by 15% to $108,000 by analyzing costs of various life insurance and investment plans along with risks of different clients
• Proposed profit-maximizing recommendations based on creation and analysis of ledgers, PPAs (Personal Planning Analysis), and financial models

Louisville, Kentucky, US

• Conducted sales meetings and provided exceptional customer service during sales events while maintaining professional relationships to ensure customer and dealership satisfaction
• Collected accurate data, tracked, analyzed and presented these results to the dealership along with J&L Business Growth Strategists for business development

Bachelor'S Degree, Economics

Mccombs Business Foundations Program