- Ship new product features and pilot programs for Microsoft Advertising platform. - Identify gaps in the products, develop new products or small features, identify bugs, work with the dev team on design and development- Scope and track product development; implement feedback pipelines across marketing, sales, engineering and support to drive product improvements and build collateral and feature assets.

- Subject matter expert for Microsoft Ads serving issues. - Pilot new features while devising onboarding strategies and ensuring seamless product integration. - Investigate technical client issues, identify anomalies, query big data using Cosmos database Direct revenue impact of $X million each quarter.

Channel Sales Analyst - Designed a client facing unified dashboard by identifying requirements, evaluating client feedback and defining core metrics for the team. - Mined large scale data with SQL and Tenzing on the MapReduce framework for advertisers such as Yellow Pages, Reachlocal, Ford, DexMedia and WordStream among others.

- Trained over 300 Googlers for ad review and policies in different formats/languages/markets. - New hire trainings for over 20 sales teams on consult and support orientation across the San Francisco, Mountain View, Tokyo, Hyderabad and Gurgaon offices.

- Lead for Sales Comm pilot program to create a global consult training program for highly sensitive ad revenue streams that resulted in 45% reduction of escalation volumes and 8% bad consults globally. - Hosted an external Hangout with WoW (Women on the Web) via Google+ on site quality and content. - Designed and led the Transliteration project for expedited consult and support for sales teams across 8 new markets with 100% quality within a quarter. Managed and trained a 12 member vendor team to take this forward.- Bootstrapped the LegitScript process by proactive policy enforcement takedowns in the healthcare vertical on the web. - Resolved highly sensitive advertiser escalations by collaborating with Legal, Policy, Quality teams and external partners. - Scaled processes by optimizing models and trend analysis.

Feature writer and content editor for cluburb.com

Worked in Communications and Acquisitions of small businesses for the student led organization.

Feature writer and content editor for Wow magazine.

Event Manager for Times Youthopia'07 - a three day collegiate festival.