Mahendra Kumar Patel Email and Phone Number

• Assistant Manager - Technical Service, Installation, Customer Support, Cooling Tower Sales, Spares Sales, AMC, Technical Support, Design at Advance Cooling Towers Pvt. Ltd.With over 12 years of dedicated service at Advance Cooling Towers Pvt. Ltd., a leader in cooling tower manufacturing for the past 30 years, I have developed a comprehensive skill set and a wealth of experience in the HVAC and cooling tower industry. My role encompasses a wide array of responsibilities, including technical service, installation, customer support, sales, and design, both domestically and internationally.Professional Experience and Key Contributions:Technical Service & Installation: Overseeing the installation and commissioning of various types of cooling towers, ensuring optimal performance and adherence to design specifications. Proficient in troubleshooting and providing technical support to address and resolve complex issues.Customer Support & Sales: Managing customer relationships and providing exceptional support to ensure satisfaction and retention. Driving sales of cooling towers, spares, and annual maintenance contracts (AMC), contributing to the company’s growth and market presence.Design & Development: Leading the design and development of advanced cooling tower systems tailored to client requirements. Expertise in thermal performance calculations and selection of appropriate components and materials.Overseas Projects: Successfully executed numerous overseas projects, demonstrating the ability to manage and deliver complex installations in diverse environments. Proven track record in meeting project deadlines and maintaining high standards of quality and performance.Team Leadership: Training and mentoring a team of engineers and technicians, fostering a collaborative and efficient work environment. Implementing service standards to ensure excellence and continuous improvement in project execution and customer service.Achievements:Spearheaded the installation and commissioning of state-of-the-art cooling tower systems across various industries.Enhanced customer satisfaction and retention through effective technical support and prompt service.Contributed to significant sales growth by expanding the market for cooling towers, spares, and AMCs.Successfully completed multiple international projects, establishing a strong global presence for the company.