An enthusiastic professional having 15+ years of work experience spread across InvestmentOperations, Revenue & Billing Services, Financial reporting, Operational Risk Management, Security Governance and Compliance.  Working with Barclays Technology Centre as a Senior Analyst.  Has led the projects on Operations, Risk Governance, Compliance Management & SecurityGovernance. Has worked with BNY Mellon International Operations (India) Pvt. Ltd. As a Team Leader

Experienced Billing Supervisor with a demonstrated history of working in the banking industry. Skilled in Microsoft Excel, Management, Data Analysis, Account Reconciliation, and Accounting. Working to provide back office support to the major Investment Managers like Goldman, SunGard Corporation, etc.•Key functioning is right from opening the account of the client of these firms and Maintaining ledger for each and every transaction done in these account like addition of cash or securities or withdrawal of cash or securities, till they are terminated or liquidated.•Support in process expansion, staffing and new hire training •Conducts meetings on regular basis to have focus on reduction of Errors.•Responsible for preparing all MIS reports (reporting to management)•Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures•Interface with India and US based managers on production, quality and security guidelines•Risk Profiling and Risk Reporting of the activities and FMEA for the activities. •Monitoring the queues of the team and allocate the work to team members on a priority basis. . I have been delegating the work to the team on a day to day basis, which involves lot of planning and coordination.•Weekly MIS, the Monthly MIS, the SLA report and other management related reports of the team. •Maintained & exceeded SLA deliverables for service quality, TAT and risk parameters. •Work continuously to improve knowledge levels of self and the team thereby reducing the queries raised with onshore client.•Service Excellence: Maintained 99% & above green KPI score in form of higher quality, faster TAT & better productivity than what is mandated in KPI. •Keeping track of all queries raised and resolutions with the onshore team.

Processing work done with the FiRRe Billing platform, including all Account Setup, Modification and terminations. Communicating to the business on a daily basis which help to smooth running of business. As a subject mater expert daily Business SLA's maintained with global team (Pune and Syracuse) regarding processing and verification and query handling.=>Other Key responsibility:-1.Monthly Book Project - Application health – FiRRe Working with VP and present slide to all staff meeting (Global) ever month.2.Generate weekly/monthly MIS 3.SLA’s Report Weekly/Monthly 4.Trained Global Team (Pune and Syracuse)

Managed investment is owned by High Net worth (HNI) and Ultra High Net Worth individuals (UHNI) and looked after by a hired professional money manager. They are personalized Investment portfolios tailored to the specific needs of the account holder of individual or Institutional investor. The Managed Investment team provides back office support to number of Clients in the Managed Investment industry. These services include Account Opening, routine Maintenance activities and handling of Initial Funding Requests on Accounts for the MI.Role and Responsibilities:To support Transaction Management Group to open accounts for our clients.To support Relationship Manager to do necessary amendments in accounts after openings i.e. Account closure, Swift Set up/Amendments, Corporate Actions set up/amendments, Set up of Money market funds, Set up of Cash auto sweeps etc.Have to send reports on weekly basis and Monthly MIS etc.Responsible for work allocation to the team.Train new staff in the team without affecting daily tasks.Prepare logs for analysis of work and performance of the team.