Mahendra Kumar Email and Phone Number
1) IT professional offering over 16 years of experience in managing techno-functional roles (SRE / Devops & functional team).2) Good knowledge in Trade Financing, Mortgage Servicing & Investment Banking domain’s.3) Feature working knowledge in Kondor+, LoanIQ & Repo trading applications for Front office4) Worked at Client locations - Deutsche Bank AG in Singapore and London. 5) Beginner level exposure on Azure Cloud Architect role6) Azure cloud migrations & maintain Cyber resiliency infrastructure7) Strong exposure in managing Offshore Team involved in providing 24x7 support for multiple applications.8) Adept in setting effective goals aiming for better quality, high speed & efficiency.9) A customer-centric leader with strong analytical and problem solving skills.10) Strong at Automation / Effort Savings, Problem Management & Incident Management. MAJOR ACCOMPLISHMENTS1) Implemented project OPEX for Business productivity improvement.2) Won Customer Advocate (CSAT) award thrice for the project in consecutive months.3) Implemented global Service Desk Management in HCL Technologies Pvt Ltd.4) Acted as a Transition Manager to educate the team to work on all SL2 issues. 5) Rolled out 5-Phased LEAN implementation project in the team resulting in productivity gain through Variability matrix, Demand and Capacity analysis, waste analysis & reduction of Non Value Adding (NVA) activities.6) Won DB RARE Award for the project in consecutive years of 2010 & 2011.
Societe Generale
View- Website:
- societegenerale.com
- Employees:
- 46726
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Business Analysis ManagerSociete Generale Feb 2023 - PresentMontreal, Quebec, Canada -
ManagerSociete Generale Global Solution Centre May 2015 - Feb 2023Bangaon Area, IndiaIT Production Services to SGCIB financing applications managing SRE / Devops & functional team -
Technical LeadAltisource Business Solutions Pvt Ltd Nov 2013 - May 2015Bangalore1) Responsible for SR and IN tickets raised by Business Unit2) Implement standard and best practices for the Businsess 3) Handle urgent / critical / escalation mails from Business for faster resolution.4) Dashboard and weekly / monthly reporting to senior management5) Conduct BU Bi-weekly calls to address the concerns raised and provide updates / resolutions accordingly6) Performance management & improvement at each service levels and individual levels.7) Identify repetitive tasks and action accordingly for automation / big fixing8) Track the enhancements and PM tickets with timely updates to Business9) Conduct meetings with interface teams to close the integration gaps10) Maintain support coverage on a monthly basis11) Track cross trainings and KB articles -
Project LeadHcl Technologies Pvt Ltd Jun 2006 - Nov 2013BangaloreInvolves supporting the applications in aspect of Database, UNIX shell script related issues, troubleshooting and batch monitoring for Deutsche Bank AG trading applications like Kondor+(Money Market,Forex & Derivatives), Magellan(Repo) and Autobahn Money Market.
Mahendra Kumar Education Details
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Sri Muthukumaran Institute Of TechnologyFirst Class
Frequently Asked Questions about Mahendra Kumar
What company does Mahendra Kumar work for?
Mahendra Kumar works for Societe Generale
What is Mahendra Kumar's role at the current company?
Mahendra Kumar's current role is Manager @ Societe Generale.
What schools did Mahendra Kumar attend?
Mahendra Kumar attended Sri Muthukumaran Institute Of Technology.
Who are Mahendra Kumar's colleagues?
Mahendra Kumar's colleagues are Florine Anizan, Isabelle Mouradian, Aïssatou Gassama, Hitesh Bandaram, Malo Bouy, Laurent Letellier, Alain Michel Koutangni.
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Mahendra Kumar
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Mahendra Kumar
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Vijesh Kumar
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