Mahendran J Email and Phone Number
Total of 18 years of Experience in Hospitality Industry and over 8 years of Experience in Revenue and inventory Management. Expertise in handling Hotel Chains- (Business & Leisure) , Exclusive Premium Boutique Properties and Premium Houseboats.
Sterling Holiday Resorts Limited
View- Website:
- sterlingholidays.com
- Employees:
- 1295
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General Manager Revenue ManagementSterling Holiday Resorts Limited Aug 2020 - PresentChennai, Tamil Nadu, India -
Cluster Revenue ManagerVarna Hospitality Sep 2018 - Mar 2020ErnakulamOptimization of overall hotel revenue and ensuring profitability is maintained through the effective implementation of a revenue management process .Handle decision making role for online distribution, property pricing, segmentation pricing and decisions concerning business opportunities.Develop, improve and maintain the overall strategic principle of revenue functionality across various revenue streams for the hotel. -
Revenue ManagerLa Paz Group Apr 2015 - Aug 2018Ernakulam• Responsible to handle Inventory and Revenue management for Clients of Lapaz Group.• Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations. • Daily pick-up analysis, strategy adjustments and reporting. • Perform competitive benchmark studies and follow market trends. • Create and maintain a 12 month rolling demand calendar.• Create and develop pricing strategies in conjunction with the individuality of each hotel. • Provide weekly dynamic forecast of expected results, variances and budget comparisons. • Manage and oversee strategy for all 3rd party distribution• Responsible for assessing, analyzing and pricing group business strategies • Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies. • Ensure all related systems are configured correctly, validated and working to full capacity • Oversee and audit the standards and operations of the reservations department. • Work in liaison with hotel sales and reservations departments as a team. • Conduct quarterly property performance review and develop strategic and tactical action • Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc). • Reduce the cost of distribution by finding new less expensive means of delivering business • Prepare outline for and support the annual revenue budget process. • Advice and coach the client in other operational areas. -
Assistant Manager- Inventory ManagementSterling Holidays Resorts India Private Limited Sep 2011 - Mar 2015Chennai Area, IndiaStrong experience in Inventory Management & Client Communication in a major Timeshare Company. Possess excellent motivational and leadership skills. Set up performance goals to meet target, efficiency levels and quality standards. • Managing Rate parity across the hotels• Assisting in the yearly Room nights & Revenue budget for 20 properties• Overseeing the hotel support team with all the financial and system queries across all the resorts• Managing rooms inventory to achieve optimum results in occupancy, Average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary• Controls rates for group business, low yield rooms allocations, complimentary rooms and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days• Supervising the daily operation of call center-Reservations• Creating and monitoring allocation blocks• Assist and maintain all information on the CRM• Managing online reservations system through Channel distribution manager-Maximojo -
Senior Executive - Inventory ManagementMahindra Holidays & Resorts India Limited Mar 2006 - Aug 2011Chennai Area, India• Administrator for the inventory Management system(Sales Force) 19 Resorts across India with More than 2200 RN’s/Day.• Forecasting the Budgets based on the analysis and recommends to the Reporting manager for the financial year.• Implementing Special offers for the customers in non-peak seasons to drive the occupancy.• Responsible for Promotions sent through SMS, Mailers & Social Media.• SPOC for all the Tie up Timeshare Business partners for the Barter Queries.• Allocating space for RCI across all the affiliated resorts based on the demand and forecast.• Recommendation for reallocation of Budgets based on the demands from Hotel sales division and timeshare division.• Identified areas of improvement and provided feasible suggestions to the team.• Coordinated with the analysts and studied about the strategies adapted by the competitors.• Prepared detailed charts, tables, graphs, and reports for the analysts analysed and revised the promotion where ever required.• Processed raw data and prepared detailed reports to explain the changes after the implementation of new policies • Coordinated with the Revenue management Manager to execute activities and assist in the formulation of budgets.• Driving the development of high performance and superior customer service. • Creating and maintain a team that supports client programs, service and products effectively. • Training, motivating, retaining and evaluating qualified staff.
Mahendran J Education Details
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Bishop Heber College, Tiruchirappalli - 620 017.Computer Science
Frequently Asked Questions about Mahendran J
What company does Mahendran J work for?
Mahendran J works for Sterling Holiday Resorts Limited
What is Mahendran J's role at the current company?
Mahendran J's current role is General Manager Revenue and Inventory Management.
What schools did Mahendran J attend?
Mahendran J attended Bishop Heber College, Tiruchirappalli - 620 017..
Who are Mahendran J's colleagues?
Mahendran J's colleagues are Dwarika Prasad, Pradip Chakraborty, Tarkesh Yadav, Mohit Kumar, Sheetal Badoni, Vijay Singh Gurjar, Praveen Kumar.
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