Mike Hendricks Email & Phone Number

Houston, Texas, Us

Developed and implemented a Center of Excellence to drive cost and operational efficiency across Operations, Supply Chain, Information Technology, Real Estate, Human Resources and Legal. Established procedures, staffing, training, vendor engagement labor standards and efficient sourcing methodology to encourage total lifecycle costs and effective utilization of expense and capital funding. Created a new strategy to centralize Procurement and align business processes with contracting and sourcing to reduce costs by more than $350M. Implemented staffing, training, and leasing/facilities negotiation efficiencies to capture $300M+ in lost revenue. Implemented contract lifecycle (SAP Ariba/Contract Logix) to gain visibility of 100% of contracts and identified all non-contracted spend and eliminating more than $25M in tail spend. Elevated responsible for managing $1B+ in new growth budget forecasting, reducing spend by $120M. Led the sourcing/evaluation for multiple SAAS/IT infrastructure programs, including ERP, P2P, Online and Store POS, Marketing/Digital Services, Supply Chain SCO, Call Center and Server Infrastructure, to transform corporate productivity. Cost Efficiencies across DC Network (25 locations) of 30% reduction: $120M, reduced 30% vendor base (7,000).

Zurich, Zurich, Ch

Restructured North American segment procurement of a global enterprise. Managed the transition of corporate offices from New York to Florida while transforming the Procurement, Real Estate and Facilities teams to a strategic resource delivering $150M+. Developed staffing and procedure strategies for all indirect spend across all lines of business across North and South America and Jointly throughout Europe and Asia. Results delivered 10% total cost reductions, 3% cost avoidance. Implementation of New Procurement Strategies is driving improvements through collaboration and innovation which allowed for new areas of involvement and greater trust throughout the organization. Implemented Integrated Real Estate processes increasing productivity by 185% throughout RE, Finance, IT and 3rd party vendors resulting in elimination of delayed projects, increased focus on cost reduction and accountability triggers.

Columbus, Ohio, Us

Established a Procurement department to address spend control, supply chain transformation and expansion efforts. Implemented a P2P system (Infor-Lawson) and Contracting procedures (Contract Logix) to centralize all spending and deliver more than 21% reduction totaling $200M+. Established and Lead the Procurement department overseeing all expense spending. Managing process flows and procedure changes to institute a “best in class” procurement operation. Established negotiating rules, bid procedures, department workflow, and business integration and signing protocols resulting in $200M+ savings. Collaborated with Senior Leadership to establish corporate governance policies, adopt sustainability practices and support long term strategic growth through effective analysis and efficient return on investment strategies. Implemented ERP system to replace paper processing, resulting in major efficiencies in account reconciliation, inventory & contract management and spend analysis/aggregation, increasing on-time payment from 55% to 94%.

New York, Ny, Us

Promoted to Director to establish procurement practices in the capital budget. Responsible for establishing and driving cost savings from Construction, GC, Supply Chain and Consulting. Redesigned department to deliver quicker store openings/remodels, more capable supply chain strategy and improved cost efficiencies resulting reductions of more than $150M. Established buying standards and leverage spend with national preferred vendors reducing rates by more than 25% totaling over $150M. Delivered 5%-10% reduction on all approved capital projects by establishing a pre-bid schedule to base approved budgets against advanced forecasts and renegotiate terms and pricing to effectively control cost and inventories. Established rating scale for all vendors and evaluated performance against contract expectations. Maintained suspension logs as well as program improvement efforts with vendor base.

New York City, Us

Promoted to establish E-Sourcing (FreeMarkets) practice, process plan and vendor negotiations. Coach and develop managers and associates on best practices through external collaborations with peer companies reducing spend by $200M+. Established new corporate programs for all Macy’s divisions to reduce managed total spending by 25%+ ($200M). Develop opportunities for aggregation purchases across eleven divisions (six retail divisions and five operational). Identify standardizations and reductions to impact value added saving in accordance with annual business plans. Develop workflow processes for departmental productivity improvement.

Washington, Dc, Us

Awarded Navy Achievement Medal, highest non-combat personal recognition for achievements above and beyond assigned duties. Served 4 years active duty and 7 years reserves. 2 WestPac deployments, 1 World Tour and 2 deployments to the Middle East, earning 2 Force Expeditionary Medals. Served with USMC I MEF and II MEF. Honorable discharge.

Bachelor Of Arts (B.A.), Anthropology

Certification, Aerospace Medicine