Maher Bissany Email & Phone Number

Montreal, Quebec, Canada

• Helped clients in developing their vision & mission.• Worked with clients on developing their strategic plan and SWOT analysis.• Built company branding and product marketing strategies.• Defined management and operating processes.• Established and monitored business development plans.• Established the technology blueprint.• Planned and monitored the rollout of the telecom and hardware infrastructure.• Worked with the senior teams on software automation projects.

United Arab Emirates

Retail (Food & non-food) trader and wholesale distributors. Helped executive management grow the business by building private labels and branding for new products in the MENA region.

Lausanne Area, Switzerland

Government Grade Encryption. Build encryption security solutions using One-time Pad (OTP) for government offices, diplomatic missions, and the military through channels scientifically proven unbreakable.

Austria

Major steel projects designer in the EU. Worked with management on assessing and validating new investments in the establishment of steel factories and computer controlled machinery.

Lebanon

Developed operational plans, best practices and excellence metrics for all divisions including: Telecom Infrastructure, Telecom Maintenance, Architectural Solutions, Architectural Drawings, Architectural Design, Structural Design, Construction Management and Supervision Services

Lebanon

Helped the management team Develop internal processes and client support tools to optimize and improve ROI.

• Responsible for setting the Canada-wide commercial strategies for the Portfolio Optimization business line at IMS• Responsible for innovating new products that would generate multi-million dollars of revenue.• Accountable for the planning and execution of the product launch campaigns.• Accountable for the profitability of all products pertaining to the business line.• Responsible for the generation of $20 million in revenue per year

• Guiding the organization through strategic initiatives with focus on innovative new product ideas with focus on execution and speed.• Managing the Software/Global Product Development department and its $10M annual budget.• Overall responsibility for new software solutions, including design, development, testing and production for the Canada & Latin America Regions.• Implement processes for the development, deployment and support of multi-million dollars project by instituting best practices based on software development best practices and IT Service Management (ITSM).• Responsible for all technical efforts including, Software & Data architecture, Software Development for 11 countries (Canada and Latin America).

• Guiding the organization through strategic initiatives with focus on productivity and ROI through measurable outcomes.• Responsible for the Internet B2B and B2C initiatives including development and support.• Managing the IT department and its $8M annual budget.• Undertaking Organizational Design (OD) changes resulting 20% improved efficiency covering departments in Canada, USA, Europe and Latin America.• Overall responsibility to improve performance, group synergy and productivity of the IT department.• Management of the Decision Support Systems group and the Technology group.• Development & implementation of 2 Data Warehouses.• Design and Implement a Disaster Recovery plan for critical business functions and applications.• Delivery of the IMS Health Canada Intranet.• Responsible for all technical efforts including, Infrastructure, production, technical support, and communication.

Design and development of a multi-platform application using Visual C++ and MFC under Windows NT and Windows 95.* Design of Client/Server protocol to communicate GUI front/End with server application running on host using WinSock and RPC.* Implanting a version control system for multiplatform development under UNIX, AIX, OS/2 and Microsoft Windows.* Responsible for the GUI lab and the Client/Server Lab.* Redesign and expansion of the office network.

Downsizing a mainframe application to Windows and Informix.* Accessing mainframe databases from microcomputer software applications using Microsoft Windows as a front end.• Design and development of a Client/Server application using the C language to access Informix from within Microsoft Windows using the Microsoft Software Development Kit (SDK).• Design and implementation of the headquarters local area network & email systems.* Selecting and implanting patch panels, hubs and routers for backbone communication.* Optimizing the metropolitan area network using microwave.* Optimizing a communication link between an HP 9000 host and the mainframe.

Design, hands-on development, management, quality assurance, publishing and marketing of award winning software using the C language and the Microsoft Software Development Kit (SDK) with LAN and WAN support.The Product developed won an award from Windows Magazine and included the following features: * Database, to-do list, e-mail, calendar, resource scheduling, calculator and alarm Clock.