Maher Kadhim Email & Phone Number

Iraq

• Assisting Employee Relations Section Head and Senior ER Officer with performance concerns, disciplinary action and conflict management issues• Assisting the Sr. ER Officer in investigations for any conflicts that may arise between the employees• Administering the equal employment opportunity• Preparing reports of the conducted exit interviews, for departing employees, mentioning the reasons of resignation• Preparing reports for findings of interviews and investigations• Assisting in collection of supporting documentation for investigation as required by Legal Department or ER Section Head• Preparing reports for reasons of resignation and termination of the employees• Participating in quality assurance activities• Assisting in preparation, conduction and review of the department surveys and its results• Maintaining an attitude and philosophy consistent with the company's standards• Performing other related duties as assigned by Line or Department Manager

Basra, Al Başrah, Iraq

Translate during meetings and conferences.• Read through original material and rewrite it in the target language, ensuring that the meaning of the source text is retained.• Translate between two parties from English to Arabic and vice versa.• Translate different types of documents and letters like BOC letters and correspond with other contractors in Block 9 field.• Making and translating presentations for both expats and local nationals.• Being sensitive to the culture of the original languages and the target languages during the translation process.• • Edit and translate contents like web pages, and software.• Provide quality assurance for the translation process.• Engage with other departments to provide translation services.• Translate all related HSE Trainings into Arabic.• Prepare subtitles for videos and online presentations.• Proofread translated texts for grammar, spelling and punctuation accuracy.• Follow up with internal team members and clients to ensure translation meets their needs.• Using Cambridge syllabuses and material to conduct English classes inside the company for the employees who need to learn English like the firefighters, general services employees, and other departments.• Maintain translation database by using translation management software.• Create a separate filling system for the materials and do a record keeping on the share drive too.• Make a lesson plan and prepare all types of activities that include reading, writing, listening, and speaking.

Iraq

The preparation, execution, and recording of English language training delivered to SPM Local National employees.• Supporting the technical training team in the delivery of technical training. • Supporting expat employees to develop Arabic language skills.• Ensure a safe learning environment is maintained.• Identify individual learning requirements and develop individual learning plans to match.• Develop and maintain a structured English learning program.• Develop and maintain a structured Arabic learning program for non-native speakers.• Provide advice and support to Candidates and their supervisors throughout the training. Plan and manage the English training.• Ensure Candidates are completing training at the correct level.• Make a judgment as to the Candidate's English speaking, listening, writing, and reading skills as per the Common European Framework of Reference (CEFR).• • Record and track the progress of each candidate and produce reports as required.• Take part in standardization events and share best practices.• Maintain continuous professional development (CPD) in line with company procedures.• Observe all safety policies, procedures, and controls that are applied to the company.• Maintain discipline in SPM Training Facilities.• Implement and maintain stock control and inventories of equipment and materials necessary for the correct training.• Completion of learner reviews/reports in line with company policy.• Supervise overall function of areas of responsibility in housekeeping, discipline, timekeeping, attitudes, and safety.• Perform related and other duties as required by Project Manager.• Assist and support candidates at initial assessment and ongoing learning support.• Attend management and development meetings as required.• Carry out translation duties to meet contractual obligations with external clients. • Translate technical training material.

Iraq

Answering and directing phone calls to relevant staff. • Scheduling meetings and appointments.• Taking notes and minutes in meetings.• Making an inventory and inspection of the buildings and offices.• Ordering and taking stock of office supplies. • Being a point of contact for a range of staff and external stakeholders. • Preparing documents for meetings and business trips. Processing and directing mail and incoming packages or deliveries. • Greeting and directing visitors and new staff to the organization. • Writing and issuing emails to teams and departments on behalf of teams or senior staff. Researching and booking travel arrangements for staff members. • Finding ways to improve administrative processes. Receive and direct visitors and clients. • General clerical duties including photocopying, faxing, and mailing. Maintain electronic and hard copy filing system. • Retrieve documents from the filing system. • Handle requests for information and data. • Resolve administrative problems and inquiries and prepare written responses to routine inquiries. • Prepare and modify documents including correspondence, reports, drafts, memos, and emails. • Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors. • Prepare agendas for meetings and prepare schedules. • Record, compile, transcribe, and distribute minutes of meetings. • Open, sort, and distribute incoming correspondence. • Maintain office supply inventories and coordinate maintenance of office equipment.• Coordinate and maintain records for staff, telephones, parking, and petty cash.• Translating governmental letters and documents.• Interpret during internal meetings with clients.• Perform clerical duties and classified tasks.• Making presentations in both languages Arabic and English.• Participating in conferences and other events.• Helping other departments to accomplish their tasks.

Al-Basra Governorate, Iraq

• Respond to incoming calls, emails, and other messages from customers and give them the right answers and directions.• Tracking shipments on the systems.• Scanning shipments upon arrival and departure to other countries.• Receiving and delivering shipments and packages.• Making a delivery plan every day supervising the couriers and dispatching them to other customers and companies.• Making the shipments manifest systematically.• Taking care of the abandoned shipments and taking special procedures to destroy them.• Contact the receivers (customers) and notify them upon the shipment's arrival.• Carefully identify problems that might arise from operations with the use of ethical procedures and professional judgment.• Make use of proven business techniques in the identification of lapses and loopholes in the organization’s customer service department and recommend better strategies that will yield better results.• Use expertise to build strong healthy relationships with clients, convince them of all the benefits of doing business with the organization, and create an open and accessible communication rout for free flow of information. • Intimate employees with the rules and regulations of the organization to enable them to work in accordance with acceptable standards as this will affect their level of productivity and performance. • Liaise with other trainers/training departments to ensure that employees are very knowledgeable about work ethics and the latest trends obtainable in the business market to obtain better results. • Serves as a mediator between customers and clients in cases of disputes which may arise during business transactions andmediate between employees and employers to ensure that the interests of both parties are fully protected. • Identifying and assessing customers’ needs to achieve satisfaction. • Proactively recognize customer needs and make recommendations.

Seoul, South Korea

• Answer and direct phone calls.• Organize and schedule meetings and appointments. • Maintain contact lists and produce and distribute correspondence memos, letters, faxes, and forms.• Assist in the preparation of regularly scheduled reports and develop and maintain a filing system.• Order office supplies via Ariba.• Book travel arrangements and submit and reconcile expense reports.• Provide information by answering questions and requests. Take dictation research and create presentations.• Generate movement reports and other reports.• Handle multiple projects Prepare and monitor invoices.• Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities.• Coordinate office procedures and reply to email, telephone, or face-to-face inquiries. • Develop and update administrative systems to make them more efficient. • Resolve administrative problems. • Receive, sort, and distribute the mail. • Oversee and supervise the work of junior staff. • Maintain up-to-date employee holiday records.• Coordinate repairs to office equipment such as printers and stuff like that • Interpret during meetings and conferences. • Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits.• Translate different types of paperwork, documents, and brochures.• Establishing and maintaining professional contacts. analyzing, adapting, and editing information materials in both languages English and Arabic.• Prioritizing work to meet deadlines.• • Using office software applications including (MS Word, Excel, and PowerPoint)• Following various translation-quality standards to ensure legal and ethical obligations to the company.• Networking and making contacts.

Iraq

Handling office tasks such as filing, generating reports and presentations, setting up meetings, and recording supplies.• Providing real-time scheduling support by booking appointments and preventing conflicts.• Making travel arrangements, such as booking flights, cars,and hotel and restaurant reservations.• Screening phone calls and routing callers to the appropriate party.• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. • Greet and assist visitors. Maintain polite and professional communication via phone, and e-mails. • Anticipate the needs of others in order to ensure their seamless and positive experience. • Develop and maintain a filing system and order office supplies. • Submit and reconcile expense reports. • Translate all kinds of documents and contracts to Arabic.• Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities. • Maintain supplies inventory by checking stock to determine inventory level.• Anticipating needed supplies and placing and expediting orders for supplies.• Verifying receipt of supplies. • Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.• Establishing personal networks; participating in professional societies. • Contribute to team effort by accomplishing related results as needed. • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc. • Handle sensitive information in a confidential manner and resolve administrative problems. • Making the timesheets and attendance for the employees. • Convert concepts in the source language to equivalent concepts in the target language. • Compile information, such as technical terms used in legal settings, into glossaries and terminology databases to be used in translation.