Maher Abdalelah Email & Phone Number

Washington D.C. Metro Area

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions. This resulted to exceed $1 million in sales per year.• Training new employees on company products and how to sell/close a sale. • Gained management respect. I Got chosen several times to help open new stores. • Recommended new pricing policy by using packages instead of single item price.

Fairfax

Fairfax, Va Usa

• Delegated work to employees based on shift requirements, individual strengths and unique training.• Resolved customer problems by investigating issues, answering questions and building rapport. This resulted in improving company’s image.• Trained staff to deliver outstanding customer service. This resulted in increasing sales by 15%.• Created a marketing study for specific area.• Worked closely with the district manager to formulate and build the store brand.• Reorganized the sales floor to meet company demands.• Opened a new store location and assisted in recruiting and training new staff.

Jeddah, Ksa

• Built financial model for new business unit.• Assisted in the creation of marketing objectives and advertising strategies that were utilized in promotional efforts.• Sourced and developed sales leads to increase client base.• Collaborated with suppliers to determine strategies for improving sales and profit. I became an exclusive dealer. • Executed integrated advertising campaign across multiple media channels.• Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings.• Reduced and controlled expenses by 15%.• Achieved company goals within the first year.

Riyadh, Ksa

• Developed department's first incentive performance plan which motivated staff and resulted in a 30% increase in sales.• Built financial model for new business unit.• Initiated program that standardized employee training and led to increase in customer satisfaction by 20%.• Worked with end users (government, private sector) to create project scopes and implement roadmaps.• Surpassed revenue goals in four consecutive quarters. • Attended several furniture markets to seek better products and prices.

Riyadh, Ksa

• Developed company’s marketing strategies.• Enhanced company’s products. I was able to gain several contracts.• Created new employee bonus plan which resulted in over 40% sales.• Worked closely with end users (government, private sector) to better service them.

Virginia, Usa

• Built financial model for new business concept.• Created marketing plan. • Established great relationship with suppliers to have better customer service and prices. • Executed integrated advertising campaign across multiple media channels. I used (newspaper, TV and radio ads)• Opened 3 locations within 2 years.• Attended several furniture markets to seek better products and prices.• Attended several furniture markets to seek better products and prices.

Virginia, Usa

• Maintained daily record of all transactions.• Resolved customer problems by investigating issues, answering questions and building rapport.• Trained staff to deliver outstanding customer service.• Created a marketing study. • Worked closely with the owner to formulate and build the store brand.• Reorganized the sales floor to meet company demands. This resulted in 40% sales increase. • Opened a new store location and assisted in recruiting and training new staff.• Attended several furniture markets to seek better products and prices.

Maryland, Usa

Consistently increased level of responsibility due to on customer service focus and quality assurance while expanding sales of office furniture retailer. Secured new business through immediate response to customers through bid proposals, outside sales presentations, telemarketing, lead generation, and vendor communication.

Virginia, Usa

Consistently exceeded sales objectives through customer service focused sales of contemporary residential and office furniture, bedding, lighting, and accessories. Provided sales training for product comparison, highlighting quality, exceptional design elements, and options and to listen effectively and assess needs in order to overcome spoken and perceived objections, and develop solutions.