Maher Kassis Email and Phone Number

As a Kaltura NOC Engineer, I stand guard over the smooth operation of Kaltura's video streaming platform. From my NOC command center, I leverage advanced monitoring tools to constantly assess the platform's health, ensuring optimal performance and availability. My expertise lies in infrastructure monitoring, where I meticulously analyze every critical component. I possess a keen eye for anomalies in log data and graphs, enabling me to perform critical analysis and identify potential issues… Show more As a Kaltura NOC Engineer, I stand guard over the smooth operation of Kaltura's video streaming platform. From my NOC command center, I leverage advanced monitoring tools to constantly assess the platform's health, ensuring optimal performance and availability. My expertise lies in infrastructure monitoring, where I meticulously analyze every critical component. I possess a keen eye for anomalies in log data and graphs, enabling me to perform critical analysis and identify potential issues before they escalate. A skilled incident manager, I take charge when glitches arise, troubleshooting and resolving them efficiently to minimize downtime and disruption to video streams. Collaboration is essential, so I work hand-in-hand with other engineers to continuously enhance the platform's reliability and scalability. Ultimately, I'm the behind-the-scenes hero, ensuring flawless video experiences for Kaltura's users. Show less

As a NOC Engineer, I specialize in IT operations, troubleshooting, incident management, log analysis, and infrastructure monitoring. My primary role is to proactively monitor and maintain clients' systems using advanced monitoring platforms such as Opsgine, Azure, PagerDuty, Nagios, and more. I possess expertise in infrastructure monitoring, ensuring the optimal performance and availability of critical components.I excel in analyzing log data and graphs to identify patterns, trends, and… Show more As a NOC Engineer, I specialize in IT operations, troubleshooting, incident management, log analysis, and infrastructure monitoring. My primary role is to proactively monitor and maintain clients' systems using advanced monitoring platforms such as Opsgine, Azure, PagerDuty, Nagios, and more. I possess expertise in infrastructure monitoring, ensuring the optimal performance and availability of critical components.I excel in analyzing log data and graphs to identify patterns, trends, and anomalies, enabling prompt issue resolution. Collaborating closely with cross-functional teams, I optimize system performance, minimize downtime, and deliver exceptional service to clients. Troubleshooting complex technical issues efficiently is a key aspect of my work, and I am experienced in incident management, following established protocols to manage and resolve incidents effectively. Show less

As a Teacher Assistant, I provided invaluable support to students during their Algorithms labs, imparting my expertise in Java programming to facilitate their learning. I guided students through complex problem-solving tasks, clarifying concepts and promoting a conducive learning environment. My commitment to helping students excel in their studies resulted in improved algorithmic skills and enhanced academic performance.