• Multiple job responsibilities ranging from solution design, evaluating 3rd party add-on products, key account management, IT project management, and mentoring for junior consultants• Technical Sales, responsible for designing proposed solutions per client RFP/RFQ.• Design and demo proposed solutions within Dynamics Platforms• Responsible for preparing Statement of Work and project estimates for client projects• Established, planed, and administered the overall policies

• Design, document, & manage development of industry specific software solutions in manufacturing and distribution businesses• Led business process discovery and reengineering for large complex business processes• Mapped future state processes to Dynamics with best practices, keeping an eye on each client’s unique requirements• Architected the framework for each project’s solution, project plans, data migration plans, and risk mitigation plans• Defined projects’ scope, timeline and budgets and ensured all were met with expectations• Expertise at saving failed or failing projects, or highly charged orphan accounts

• Project load ranged from small, less than 10 user projects to large enterprise projects with north of 1,000 users• Regularly met with business leaders to ensure ERP/CRM projects met business’s objectives• Managed multiple large and complex projects, specifically those with extensive technical complexities, multiple vendors, and several cross-functional business and technical teams.• Established transparent project process with regular reporting• Managed scope and expectations to ensure successful implementations• Interact with client executive team on defining project goals, budget and resolving issues as necessary to ensure success and customer satisfaction• Drove projects to completion in difficult, highly demanding situations

• Played integral role in various projects migrating clients from legacy ERP to Microsoft Dynamics NAV, CRM, AX• Assisted with data management, adhering to strict ETL processes • Conducted business process analysis and helped transform business to use best practices• Met timelines and budgets• Created detailed documentation and process flows to align client’s existing process to the clients’ future state process• Extensive manufacturing and distribution experiences on enterprise business software systems including ERP, WMS, POS, Web Shopping Carts, system integration and others.

• Aligned technology to meet the needs of three affiliated companies including retail stores, a dot com, and manufacturing headquarters• Responsible for IT/IS project management to ensure projects follow a methodology which includes IT/IS steering committee approval, project planning and scheduling, IT/IS resource management, and management reporting to ensure projects are implemented on time and on budget• Implemented risk management processes and procedures to ensure IT related risks are properly managed• Responsible for all aspects of company’s ERP and Accounting Systems and oversee all development to ensure minimum business disruption• Responsible for a team of analysts and developers to unsure full SDLC methodologies for all internet, extranet and application development• Created and maintained the corporate business Continuity plan, by maintaining continuity plans, recovery requirements, contingency plans, and detailed business unit emergency processes and procedures• Responsible for strategic and tactical architecture, design, planning, implementation and operation of all IT Infrastructures• Working with Senior Corporate Management and Business Unit Managers to identify, deploy and operate business-related applications• Maintained and balanced yearly IT/IS budgets in excess of $3M

• Guided the creation of strategic plans, which provided the company with a roadmap to align technology with business objectives.• Performed Cost/Benefit Analysis for complete re-engineering of the existing infrastructure to new state of the art infrastructure.• Directed the creation, deployment and ongoing operations of four branch offices to deliver a standardized business layout.• Tracked multiple projects from initiation phase through delivery.• Decided on allocation of resources for different projects to avoid downtime on part of any team member or vendor.• Built an effective IT department while being accountable for staff development, capital and operating expenses.• Evaluated projects regarding the use of outside service providers for portions of the projects.• Responsible of vendor management and procurement.• Allocated storage and server resources required for data processing and hosting.• Participated in client service issues that lead to complaint resolution and customer satisfaction.• Constructed company-wide server monitoring system integrated with pager/cellphone notification.• Organized and lead brainstorming sessions to prepare a strong case for updates and upgrades, focused on achieving a workable balance between cost and ROI. Presented resulting proposals for senior management approval.• Play an important roll in litigation support for all the attorneys including but not limited to PowerPoint Presentations, video creation and conversion, imaging and documentation management.• Report directly to principals.

• Installation and Administration of Windows NT 3.51, NT 4.0, 2000 Servers.• Installation and Administration of Windows NT 4.0 / 2000 Clients.• Installation of hardware and software.• Implementation of network documentation policies.• Monitoring of systems performance.• Development of network and service design.• Installation planning.• Business continuity planning.• Windows NT 4.0 / 2000 Server Network Administration: Responsible for setup, configuration and maintenance TCP/IP based Network, including multiple domains, active directory, file and directory security, user logins, scripts and profiles, DHCP, DNS, WINS, as well as migration of servers due to hardware or software upgrades.• Migration of Windows NT 4.0 to Windows 2000 with Active Directory.• Migration of Exchange Server 5.5 to MS Exchange 2000 server.• Created storage groups and multiple storage databases in Exchange 2000 for Scalability and Redundancy.• Configured and defined Policy Based Administration in Exchange 2000 for Centralized Administration.• Active participant of Microsoft Sponsored Technology Sessions and New Product Training.• Responsible for company-wide computer training, contracting vendors and consultants, and for budgets and forecasts. • Created new revenue for the company by converting existing conference rooms into a training center.