➥ Design, implement and configure different types of security solution at customers’ premise.➥ Provision, customize and verify configurations based on recommended and approved design.➥ Responsible for the implementation of Proof of Concepts and Demos at the customer lab.➥ Manage the introduction of new technologies and services into production environment.➥ Work with Pre-Sales team to understand the technical requirements of the customer and scope of required services to build… Show more ➥ Design, implement and configure different types of security solution at customers’ premise.➥ Provision, customize and verify configurations based on recommended and approved design.➥ Responsible for the implementation of Proof of Concepts and Demos at the customer lab.➥ Manage the introduction of new technologies and services into production environment.➥ Work with Pre-Sales team to understand the technical requirements of the customer and scope of required services to build an optimized solution➥ Work with Pre-Sales team to respond to customers RFP, handle technical workshops and conduct presentation with customers.➥ Support various implementations of special and complex customer setups. Show less

➥ Handle all technical aspects of supporting distribution partners by determining technical requirements and making product trials and evaluations successful.➥ Review partner opportunities, understand the size, value, and technical complexity, establish and agree on the appropriate level of systems engineering resources to be assigned.➥ Plan and prepare presentations to outline technical elements of customer solutions.➥ Conduct technical demonstrations when required by the partner… Show more ➥ Handle all technical aspects of supporting distribution partners by determining technical requirements and making product trials and evaluations successful.➥ Review partner opportunities, understand the size, value, and technical complexity, establish and agree on the appropriate level of systems engineering resources to be assigned.➥ Plan and prepare presentations to outline technical elements of customer solutions.➥ Conduct technical demonstrations when required by the partner, using demonstration software and tools.➥ Build robust and productive relationships with technical staff at key partners.➥ Present at various events as a keynote speaker in order to promote the company in the region.➥ Conduct product training / webinars for partner engineers.➥ Map regional technical feature requests with the product team.➥ Assist partners to write technical RFPs & RFQs when required in the sales cycle with customers. Show less

➥ Managing technical services team and plan schedules & assignments for work activities, based on work priority and skill of personnel ensuring delivery of timely and high-quality services to customers.➥ Examine delivered solutions and projects to determine the needed implementation, support, or maintenance services, ensuring company's and customers' targets are met.➥ Reviewing and acting upon daily support requests, escalating, assigning or consulting with vendor support, colleague… Show more ➥ Managing technical services team and plan schedules & assignments for work activities, based on work priority and skill of personnel ensuring delivery of timely and high-quality services to customers.➥ Examine delivered solutions and projects to determine the needed implementation, support, or maintenance services, ensuring company's and customers' targets are met.➥ Reviewing and acting upon daily support requests, escalating, assigning or consulting with vendor support, colleague engineers and management as required until a solution is achieved providing high customer satisfaction.➥ Provide hands on training to technical staff in implementation techniques & operational procedures to ensure a competent & effective workforce and correct job-skill deficiencies.➥ Assisting Pre-Sales team to understand customer requirements, scope of required services and prepare BoQ to deliver optimized solutions.➥ Preparing technical proposals for the offered solutions to customers describing the solution design and concepts with accurate sizing calculations and design layouts for achieving high grades in customer evaluation resulting in wining opportunities. Show less

➥ Providing advanced technical installation, configuration, commissioning and turnkey integration of supplied equipment/solutions in technically challenging projects.➥ Conduct technical surveys in order to gather and verify all the required information to accurately plan and design a suitable solution to meet the customer's needs and requirements.➥ Working independently or part of a team on technically challenging projects to design, implement and manage specialized technologies and… Show more ➥ Providing advanced technical installation, configuration, commissioning and turnkey integration of supplied equipment/solutions in technically challenging projects.➥ Conduct technical surveys in order to gather and verify all the required information to accurately plan and design a suitable solution to meet the customer's needs and requirements.➥ Working independently or part of a team on technically challenging projects to design, implement and manage specialized technologies and solutions ensuring systems were engineered, configured and optimized for maximum functionality and availability.➥ Providing pre-sales technical assistance for product education, presentation and proof of concept and after-sales consultation services.➥ Providing hands on training to customers for the delivered solution explaining the equipment’s hardware details, different modes of configuration and operational procedures & maintenance. Show less

➥ Providing installation, configuration, commissioning and end-to-end troubleshooting of supplied equipment/solutions services to the customers.➥ Providing post-sales implementation services and support for customers.➥ Researching, troubleshooting, and analyzing customer hardware/software problems.➥ Reviewing and acting upon daily reports of open service calls, escalating, assigning or consulting with vendors Engineers and management as required.➥ Create and maintain technical… Show more ➥ Providing installation, configuration, commissioning and end-to-end troubleshooting of supplied equipment/solutions services to the customers.➥ Providing post-sales implementation services and support for customers.➥ Researching, troubleshooting, and analyzing customer hardware/software problems.➥ Reviewing and acting upon daily reports of open service calls, escalating, assigning or consulting with vendors Engineers and management as required.➥ Create and maintain technical documentation for system design and configuration to insure efficient planning and execution.➥ Accepting ownership of customer issues until a solution is achieved providing complete customer satisfaction. Show less

➥ Supporting and administering users on different windows operating systems and resolving technical problems.➥ Installing, configuring and troubleshooting software and network problems.➥ Installing, configuring and maintaining computers, peripherals, Notebooks and network equipment.➥ Managing Domain names and hosting accounts (buying, renewal, DNS editing, FTP, web server configuration and mail server settings).➥ Implement, manage and troubleshoot Windows Server 2008 (DNS – DHCP… Show more ➥ Supporting and administering users on different windows operating systems and resolving technical problems.➥ Installing, configuring and troubleshooting software and network problems.➥ Installing, configuring and maintaining computers, peripherals, Notebooks and network equipment.➥ Managing Domain names and hosting accounts (buying, renewal, DNS editing, FTP, web server configuration and mail server settings).➥ Implement, manage and troubleshoot Windows Server 2008 (DNS – DHCP – file shares – VPN – Printer Sharing – Backup & Restore – System Updates and IIS web server).➥ Implementing, managing and troubleshooting Microsoft Forefront Threat Management Gateway (TMG).➥ Basic management of Microsoft SQL Database server (Deploying DB, backup and restore, user security permissions, DB scripts and publishing to hosting servers). Show less

➥ Implement, manage and troubleshoot Windows Server 2003 infrastructure services (DHCP – file shares – VPN – Printer Sharing – Backup & Restore – WSUS).➥ Managing and configuring policies on ISA Server 2006.➥ Managing active directory users, computers and group policies.➥ Managing network switches and wireless access points.

➥ Supporting and administering users on different windows operating systems.➥ Conduct troubleshooting for users' technical issue related to hardware, applications and network connectivity.➥ Deploy, configure and update operating systems and computer software.➥ Train new employees to use a company's software and apps.