• Platform Lead for LDC – Business Transformation Program as we embark on our journey to S/4. Responsible for ensuring systems and built in a secured and compliant manner. • Responsible for delivery of Basis, Technical Integration, Development, Security and Release Management

• Heading global Service Operations for CBS IT. Working on building an open, transparent and Performance driven culture to enable a self-driven and motivated team • Focusing on operations for AMS CBS from stability as well as compliance perspective. • Promoting Talent in the team• Currently responsible for Service Operations for 400+ applications with multi million dollar budget. Successfully exceeding application portfolio optimization as well as budget challenges year after year• Leading a team of 50 internal and 500+ Externals managing smooth operations• Managing the AMS Transformation as an added responsibility in 2020o Exceeded targets for Automation, Left Shift and Application Portfolio Optimization which has resulted in significant savingso Successful execution if License Management Framework leading to Cost Savings and Cost avoidance

• Responsible for overall functional support of SAP & Cloud solutions globally• Led a team of 25+ Internals and 350+ Externals with a direct financial responsibility of Multi Million Dollar budget• Responsible for the ERP support of divested divisions within a Transitory Service Agreement

• Responsible for Problem Management and RPA initiatives across ERP Systems• Successfully achieved 40% ticket reduction in less than 2 years under 1/3rd by 30 initiative which helped to bring down the ticket count significantly and in turn helped to reduce the support cost of SAP in the new AMS contract• Responsible for identification and initiation of Automation initiatives in alignment with peers

• Responsible for Problem Management for ERP• Responsible for driving 1/3rd by 30 Ticket reduction Initiative

• Worked as Senior Delivery Manager responsible for SAP FICO, MM-SRM and HR Functional Support• Successfully planned and executed insourcing of support from Vendor to in house support center

• Worked as Service Lead, managing 2 of the critical services for Global SAP support at leading Health Care Company

. Worked as Transition Manager for Managed Services transition at one of the leading Pharma Companies• Worked as Global Head-SIM (Service Integration Management) for Global support at one of the leading Pharma Companies• Worked as Program Manager for Orion: Global Upgrade Program at one of the leading Pharma Companies• Managed Upgrade of a system as Project Manager• Led the FICO team for Global SAP Upgrade at one of the leading Pharma Companies.• Led the FICO team for Global SAP Support at one of the leading Pharma Companies.• Worked as FICO Consultant for Rollouts and support in Asia Pacific for one of the leading Automobile manufacturers. • Was involved in responding to RFPs.• Conducted interviews for Finance and Controlling consultants in multiple recruitment drives.• Involved in internal SAP trainings.

• FICO team member involved in SAP implementation at largest manufacturer of Carbon black in India.

• Worked as FICO consultant for SAP support at one of the leading automobile manufacturer in India.• Worked as FICO consultant during implementation at one of the leading automobile manufacturer in India with focus on data migration activities.