At MB Tech Spark, I am committed to empowering businesses with cutting-edge technology and personalized strategies that solve their biggest challenges. We specialize in custom solutions, including high-converting websites, tailored software, AI chatbots, and automation systems that streamline operations and enhance customer engagement.Our services focus on increasing lead generation, optimizing digital marketing efforts, and helping businesses make smarter decisions through data-driven dashboards. By integrating AI-powered chatbots and automations, we help businesses respond to customers faster, nurture leads, and automate routine tasks allowing them to focus on growth.As the founder, I am passionate about creating bespoke strategies that deliver measurable success. MB Tech Spark is here to help you scale efficiently, improve your digital presence, and achieve long-term business goals.

Supervised a team of 40 people including front desk managers and Resident Assistants, enforcing student policies while assisting with administrative tasks. Conducted 50+ interviews, leading team meetings, promoting team cohesion and working with cross functional departments Handled student conduct cases and mediated conflicts, ensuring fair resolutions. Managed 24/7 on-call shifts, responding promptly to emergencies for staff and residents. Addressed resident complaints, initiated maintenance requests, and offered empathetic support.

Accomplished QA professional: Implemented 2000+ test cases, identified 500+ critical defects. Pioneered automation, doubling efficiency, and cutting testing time by 50%. Successfully tracked and updated projects in agile sprints, ensuring on-time releases. Thrived in high-pressure situations, resolving critical bugs during user and beta testing. Collaborated with cross-functional teams, ensuring seamless defect resolution.

Successfully released two puzzle games on Google Play Store, reaching 100 plus downloads and 4.5 stars rating by using no code toolsReduced release timeline 50% for the second game by reusing and optimizing the existing assets and features

Demonstrated expertise in sales presentations and negotiations, achieving successful outcomes.Motivated and trained clients and teams, fostering a proactive work environment.Proven ability in prospecting and resolving client issues.Effectively led and managed a team of 10, driving exceptional performance.Contributed to brainstorming ideas for new trainings and resolving ongoing issues.