Mahesh Kumar Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Provide a positive customer experience and comforting presence to all AT Customers including a strong understanding of the transport network.• Exhibits good judgement to make quality decisions in a timely manner.• Effectively skilled at resolving conflict and intervening to minimize escalations• Demonstrated ability to de-escalate situations and awareness of self-defense tactics.• Utilities verbal and non-verbal communication skills such as body language to promote positive engagement with internal and external customers• Able to address the public in a confident, polite and assertive manner.• Trusted member of the team who demonstrates strong ethics in all their actions that align to the organizational values.• Demonstrates composure and patience with their team and customers even in tough times.• Ability to maintain professionalism in adverse circumstances• Prepared to stand up and take action, even in difficult situations.• Contributing member of the team and 'has the back' of their team mate.

Auckland, New Zealand

• Sort, organize, and store inventory in proper location• Package items and label correctly• Scan delivered items and ensure quality• Report damaged or missing inventory to supervisors• Stack and organize large bulk items• Update logs and documentation for inventory processing• Move materials from facilities to workstations and other locations• Wear safety gear at all times• Operate heavy machinery like forklifts to move or store inventory• Work as an active team member to complete team goals

Hawke’S Bay, New Zealand

• Maintain a safe and clean environment to ensure health and safety requirements are met.• Reduced inventory costs by 30% through evaluating and streamlining vendor selection process.• Trained the team in effective section management, resulting in increased sales and reduced patron wait times over 3-month period.• Imposed safety and security standards.• Exceeded store sales by 27% for 2015.• Increased customer satisfaction through targeted customer surveys.• Recruit and hire excellent store staff based on attitude and aptitude.• Meet weekly with all management staff to coordinate schedules, discuss operations, and set goals.• Ensure excellent patron experiences by providing superior service and quality food.• Managed the target-oriented food, labour cost and compiled budget.• Monitored and managed operational activities – Directed the branch/store/bank operational risks, financial aspects and QA and audit processes.