Product Service, technical support, telecom SMPS, inverter, EV Charger, FC & FCBC charger, Industrial Charger etc

Product Service, After Sales Service, CRM, Project & Services, Planning and Operation, On call support, AMC renewal, AMC retention, Customer Support, Customer Satisfaction, Team Management, Technical Support, Service Sales, Installation & Commissioning,Businesss Development.

Operation and Maintenance, NWA responsibility, Site HOTO, Project Handling, Vendor Management, Team Management, Team Handling, Preventive Maintenance, Corrective Maintenance, Incident Management, Change Management.

 Engage in all Operation & Maintenance of Telecom Dc power systems deployed in Delhi NCR,UP West and HR. Responsible for servicing & maintenance of DCPS, Inverters and DC-DC converter used in telecom power sector. Maintaining customer relations through effective online & offline support to Customer. Responsible for providing training to customers and partners for efficient operation of unit. After-sales support of entire range of Telecom Power solution… Show more  Engage in all Operation & Maintenance of Telecom Dc power systems deployed in Delhi NCR,UP West and HR. Responsible for servicing & maintenance of DCPS, Inverters and DC-DC converter used in telecom power sector. Maintaining customer relations through effective online & offline support to Customer. Responsible for providing training to customers and partners for efficient operation of unit. After-sales support of entire range of Telecom Power solution products. Prepare daily service reports and monthly report. Responsible for crises management. Leading the team of 3 field engineers and nearly 20 field technicians. Coordinating with customer at cluster level, circle level and corporate level. Daily upgradation of customer problems & their requirement for better relations. Responsible for budgeting & spares inventory Planning. Managing circle level service contracts. Responsible for conducting training programmes on customer requirements. Responsible for new cost effective spares management & new vender developments for better logistics. Responsible for revenue generation through service. Managing the Billing, collection, DSO and inventory on regular basis. Show less

 Engage in all Operation & Maintenance of Telecom Dc power systems deployed in MP & CG Circle . Coordinating for servicing & maintenance of SMPS, TUM (PIU), IPMS. Maintaining customer relations through effective online & offline support to Customer. After-sales support of entire range of Telecom Power solution products. Prepare daily service reports. Responsible for crises management. Leading the team of 3 field engineers. Coordinating with customer support… Show more  Engage in all Operation & Maintenance of Telecom Dc power systems deployed in MP & CG Circle . Coordinating for servicing & maintenance of SMPS, TUM (PIU), IPMS. Maintaining customer relations through effective online & offline support to Customer. After-sales support of entire range of Telecom Power solution products. Prepare daily service reports. Responsible for crises management. Leading the team of 3 field engineers. Coordinating with customer support team at HQ and Customer representatives at circle. Daily upgradation of customer problems & their requirement for better relations. Responsible for budgeting & spares inventory Planning. Managing circle level service contracts. Responsible for conducting training programmes on customer requirements. Responsible for new cost effective spares management & new vender developments for better logistics Show less