Track record of being an essential part of the management team and instrumental in providing effective solutions

A catering and an event management company where I am leading a team of 5 executives and 30 crew members across guest services, facility managements and client need easements.1. Lead event management activities for wedding, pre-wedding, engagements, baby showers, baptisms, anniversaries, club parties, large inaugurations, house parties, event promotion parties.2. Point person for corporate client relations and reviewing guest feedback 3. Worked on marketing campaign execution to increase guest bookings

A digital staff management platform where I was responsible to successfully on-board customers on the platform1. Supervised and trained customer’s staff on using the platform. 2. On-boarded 150 customers on the digital platform 3. Worked closely with stakeholders across team to simplify client’s business operations

A business venture close to my heart where I along with my co-founder worked towards providing affordable, home-made delicious snacks 1. Identified opportunity to reduce delivery and manufacturing cost by leveraging partners (raw materials and delivery)2. We were able to partner with 6 Schools, 46 Grocery Stores and 30 Restaurants.3. Generated INR. 7 Lakh in revenue in a span of 16 Months. We had to close our venture because of Covid-19 pandemic

1. Responsible for developing customer base for the Hotel 2. Ensuring business continuity by meeting all the operation requirements 3. Resolving customer issues, filling orders, and inspecting merchandise

1. Advise customers on policies and operating procedures2. Minimize company risks3. Resolve customer complaints regarding sales and service

1. Follow property specific procedures for handling emergency situations2. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.3. Educating Customers about the policies and procedures to ensure a clean, safe, and secure environment

1. Providing Technical Assistance to Customers2. Answering to Customer Queries 3. Educating Customers about the various services offered