• Consulting for ISO 20000-1:2018 Service Management System in PHCC HICT• PHCC representative for ISO 20000-1:2018 certification audit as a Lead Implementer• Responsible for IT Governance by assuring IT investments are generating Value• Ensure Policies & Strategies are established and followed in the organization• Ensure Compliance to Standards, Regulatory requirements, Best Practices in the organization• Establishing processes & best practices in the organization, and encouraging staff for adherence• Evaluate, Monitor & Report IT performance to ensure achievement of ITSM Objectives• Ensure organizational Risk management• Ensure resolution of all the issues of ITSM in the organization• Driving Continual Improvements & effective Knowledge Management• Management Skills Applied: IT Governance, Compliance, Risk Management, ITSM, IT Strategy & Performance Management, Information Security Management.

• AXELOS Accredited Trainer for ITIL V3, ITIL4 & PRINCE2• Mentoring clients on ITIL® framework to understand, apply & optimize ITSM practices for Business growth, Risk management, Cost & Resource optimization• Mentoring clients on PRINCE2® framework for managing projects to align them towards Business needs and benefits• ITIL/ITSM training project at IBM Bangalore, trained 400+ IBM professionals• Delivered 100+ ITIL & 50+ PRINCE2 certification oriented training sessions; trained more than 2K+ Professionals across the industries• ITIL Consultancy project: AS-IS baselining, Process maturity GAP analysis, Designing CSF/KPI to ensure Value creation, Fostering continual improvement culture.• Promoting Governance & Organisational change management• Corporate Clientele: IBM, Accenture, Vodafone, Volkswagen, Credit Suisse, SBI, Maersk line, and Vinsys’ workshop participants across the industries

• ITIL Trainer & Consultant• Delivered 40+ Foundation training sessions as a freelancer• Active engagement in ITIL® Intermediate training sessions & Knowledge article designing• Simultaneously accomplished PGDM degree in Operations management with Distinction• Corporate Clientele: Vinsys IT Services, Konark Solutions, and AcuDaksha Solutions’ workshop participants across IT Industry; Piezo-tech Industries.

• Entrepreneurship in civil construction services• Business Development• Project Management: Civil Engineers & Turnkey Contractor for residential construction• Management Skills Applied: Supply Chain Management, People Management, Organizational skills, Material & Logistic Management, Purchase

• Equity & Commodity broker as a Franchise of Religare Securities• Business Development• Marketing & Finance Management• Administration for Equity & Commodity Dealings• Management Skills Applied: Entrepreneurship, Business Management, Communication, Marketing & Sales

• Project Management for Reliance Communications’ Telecom BSS/RAN Networks• Operations & Maintenance in Maharashtra & Goa Circle for CDMA & GSM networks• Quality Management & Optimization through Planned Maintenance & Incident management• Supply Chain Management: Material Management, Vendor Management, Logistics• Asset & Configuration Management:• Projects accomplished: EMF radiation TRAI Compliance Project  Call Drop compliance New RF Rollout & Swapping projects of BTS/BSC/RF/Microwave/Networking equipments High Speed Data trials & Voice congestion relief projects Low utilized network site management project Power Saving Project• IT/OT Convergence & Monitoring• Delivering RF trainings, and Audit participation for policy compliance• Corporate Clientele: Reliance Communication, Huawei, ZTE, Nokia, Alcatel, Lucent.

• Network Engineering• Holistic (E2E) Project Management as a Telecom vendor• Business Development & Team Management in Maharashtra & Gujarat Circle• Service Marketing & Management (B2B)• Customer/Supplier Relationship Management and Vendor development• Installation, Operation & Maintenance of BTS, BSC & RF Network products• End to End Coordination: Project Acquisition-Delivery-Closing-Billing-Receipts• Corporate Clientele: Reliance Communication, Huawei, ZTE, Nokia, Alcatel, Lucent.