Work Experience: Currently working as Network & System Administrator in Nthwall Entertainment.Pvt.Ltd,Hyderabad from June,2014 onwards.Roles and responsibilities: Hands-on experience working with VMware ESX and Windows Server 2003/2008/2012 Hands-on experience patching desktops/laptops/servers Proficiency in Windows 2003/2008/2012 Operating Platforms,Backup and Recovery, and Server Virtualization Technologies . Ensure the proper functioning and upkeep of systems and respond within defined SLA metrics to issues logged in the company ticketing system. Installing and troubleshooting of hardware/OS/Application/Local networking issues. Maintain Anti-virus application and virus definitions on all workstations to ensure a maximum level of protection. Desktop asset and checklist Management on a day to day basis. Assigning work to the respective Resident Engineer as per the customer problem. Proven experience administering Active Directory, DHCP, and DNS Responsible for escalation of helpdesk tickets Contacting product support/hardware support from vendor and follow-ups.AREA OF EXPERTISE: Experience in system in handling TCP/IP, backup and recovery of data and troubleshooting skills. Knowledge on installation and configuration of different server like DNS,DHCP,NFS, FTP,SAMBA.  Implementing MS outlook Backup and restore of mail message, mail address book, recover corrupted mail and complete troubleshooting. Handling technical and customer escalations. Configuration of print devices and Network printers Ability to follow policies, procedures and complete tasks correctly and on time Must possess excellent communication skills, both verbal and written, with demonstrated track record of generating useful documentation Ability and strong desire to work in a cross-functional, highly interactive scientific