Boya Mahesh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Responsible for managing and implementing payment terminals at partner locations like Reliance Retail Groups, D-Mart, Madura Garments,Taitan,Medpluse,Ratnadeep,Apollo,manipal,Pantaloons...etc• Established, maintained, and managed strong relationships with current and prospective clients.• Identified new business opportunities and potential clients in the market.• Developed strategic initiatives for product and service development based on customer feedback.• Resolved customer… Show more Responsible for managing and implementing payment terminals at partner locations like Reliance Retail Groups, D-Mart, Madura Garments,Taitan,Medpluse,Ratnadeep,Apollo,manipal,Pantaloons...etc• Established, maintained, and managed strong relationships with current and prospective clients.• Identified new business opportunities and potential clients in the market.• Developed strategic initiatives for product and service development based on customer feedback.• Resolved customer complaints quickly and efficiently.• Performed regular client outreach via phone calls, emails, and in-person meetings.• Maintained a thorough understanding of banking products and services to inform clients.• Set and met targets and objectives.• Provided financial advice and guidance to clients on products and services that best meet their needs.• Worked closely with other departments to ensure seamless service delivery.• Kept up-to-date with the latest industry trends and competitor offerings.Below are the key functional areas of my job – Installation of new terminals Maintenance of existing terminals Proactive actions to reduce non-transacting terminals Bringing back lost partners. Partner management Managing and optimizing field resources Handling large teams in a vast geography Training field teams Connecting with senior leadership and working towards the best solutions with the available resources Planning and budgeting End to end P&L management Generating revenue for the company Optimizing resources to increase revenue. Show less

Bengaluru Area, India

● Retailer Engagement (Digital Relationship manger)● Monitor project performance on daily basis.● Data Analysis & Documentation● Innovative Ideas & implementation to Reactive Inactive retailers● Coordinating with Internal & External Team on Retailer Escalation. ● Evaluating Project review On Monthly basis.

Bengaluru Area, India

1) Application loading and Bank Security keys loading in the EDC terminal 2) EDC testing ,before dispatch to the client depot 3)EDC terminals dispatch to the Reliance depot. 3)Maintaining Inventory /EDC Terminal movement ( Outward ),and sharing the Daily status dashboard to all stakeholders. 4)Prepare Governance model and conducting biweekly project review meetings with key stakeholders. 5)Merchant was satisfied with the services provided… Show more 1) Application loading and Bank Security keys loading in the EDC terminal 2) EDC testing ,before dispatch to the client depot 3)EDC terminals dispatch to the Reliance depot. 3)Maintaining Inventory /EDC Terminal movement ( Outward ),and sharing the Daily status dashboard to all stakeholders. 4)Prepare Governance model and conducting biweekly project review meetings with key stakeholders. 5)Merchant was satisfied with the services provided and appreciated the project team. 6)Project Achievment : Sucessfully Tested and Installed 1lac terminals in record time of 3 months Show less

Tamilnadu&Kerala Area

• Manage team to complete the installation/rectification of issues and provide training.• Deliver Training as per Quality Norms Defined.• Ensure Accountability & Adherence to the Internal Process• Continuously Focus on Improving Self and Team Development• Compliance to Defined Process.• Governance Report, Preparing DAR (Daily Activity Report) and sharing with management on daily basis. • Improvement in Training Competency Dashboard Score (Individual Rating) & Monthly… Show more • Manage team to complete the installation/rectification of issues and provide training.• Deliver Training as per Quality Norms Defined.• Ensure Accountability & Adherence to the Internal Process• Continuously Focus on Improving Self and Team Development• Compliance to Defined Process.• Governance Report, Preparing DAR (Daily Activity Report) and sharing with management on daily basis. • Improvement in Training Competency Dashboard Score (Individual Rating) & Monthly Scores.• Giving product/scheme related and EDC usages related training to store cashier, floor supervisor/Manager.• Resource recruitment: Screening Resumes and taking preliminary interview of the resources for FSO position.• .Client / Merchant meeting biweekly to discuss on the service and areas of improvement• Motivating employees to achieve organization goal & giving support for the same. Show less

Tamilnadu

Tirupati Area, India

swiping terminals(pos edc)• Increases the sale & lot of merchant convert From cash mode To digital payments.• Maintain Relationship with an Existing merchant and make it non transacting to Transacting terminals.

Hyderabad Area, India

Tirupathi