Mahesh Gowda Email & Phone Number

Hassan Area, India

Maintaining detailed administrative and procedural processes to deploy IT Policy to improve accuracy and efficiency.Delivered detailed feature roadways that includes action items and project targets.Successfully managing all IT activities of team members in multiple locations across the zone.Referred difficult issue to upper management while maintaining positive rapport with co-workers. Managing hardware, software and networking systems for various transmission systems across zone.Preparing & Processing Agreements of SLA, Comprehensive Annual Maintenance Contract & Insurance for all IT Assets.Built and maintained successful relationships with Service Providers, Dealers and Consumers.

Bangalore

 Preparing & organizing technical data reports to ensure proper workflow and productivity.Answered user inquiries regarding computer software and hardware operation.Performed second level support for all workstation, server class systems and diagnosed network problems involving a combination of hardware, software, power and communication issues.Preparing and updating list of all IT Assets for Insurance and CAMC. Managing hardware, software and networking systems for various transmission systems across zone.Installing, Configuring & Maintaining ERP Systems at zonal office.Coordinate with CAMC Vendors across multi location for all kinds of system hardware & software repair process.

Bangalore

Providing end to end IT Support to Company Personnel.Configuring & Maintaining Company Servers, Computers and all active & passive devices.Research on available Automation system, finding experienced/capable to implement integrators and report to the management.Managing IT infrastructure with the co-ordination of client IT team.

Bangalore

Joined as Pre Opening team member and entire set up was done by me.Planning, designing, documentation and implementation of various systems including desktop PC"s, servers, network equipment and software applications.Organizing and taking inventory of all hardware and software resources.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.Establish, review and process quotes, requisitions and purchase order for capital equipment.Installed and configured all the new IT setup - server, Desktop, laptop, printers, wireless access points, EPABX, security systems, application, backup solutions.Maintained accurate, complete and up-to-date inventory records of all server/desktop/laptop/software and printers.

Bangalore

Responsible for providing support to end-users in troubleshooting and resolving desktop problems Perform installation, configuration, migration, upgrading and maintenance of desktop, software and related peripherals.Configure the switches, modem etc. Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account etc.Install, configure and maintain back-end and front-end systems, as well as LAN and WAN connection at remote site.Take responsibilities of maintained user security accounts for window 2003 including Desktop configuration, network connectivity, network access issues and printer connectivity. Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.Responsible for providing Audio and video conferencing.Handling the projectors and audio/video devices

Bangalore

Installing the basic OS and the supporting software as per the guidelines of the organization Recording the model number of each installed hardware component and forwarding the details to the administrative authorities Responsible for managing LAN/WAN installation and arrangement for Network PCs performing connectivity, system setup, daily backup, network virus inoculation, hardware and software trouble shooting etc. Assists staff with the installation, configuration, and ongoing usability of desktop, Computers, peripheral equipment and software within established standards and guidelines.

Bangalore

Installation, Configuration, Administration & Maintenance of Windows XP & Windows Vista, Microsoft Office 2007 and Remote location like Istanbul, HYD and other locations.Installation and trouble shooting of PCMCIA and USB data cardsConfiguring and troubleshooting the applications used in the corporate environmentRemote installation of the OS and adding the systems to the domain.Maintenance, administration of all Network resources Printers and Scanners (HP, Canon, Samsung, Epson) over the networkConfiguration and troubleshooting of Microsoft Outlook and Internet related problemsResponsibilities of Organizing Video Conference to Corporate users.Troubleshooting of Symantec endpoint antivirus through remote serverSystem management, Remote Monitoring of the PC’s and Network InfrastructureConfiguring Wireless LAN and TCP/IPAdministration of Blackberry Enterprise Server and Handhelds.Managing the Centralized network using ADSTrouble shooting and resolving hardware problems in laptops, desktops and servers

Master Of Business Administration, Entrepreneur Management & Marketing Management, "A"

Graduate Diploma In Computer Application, Computer/Information Technology, "A"

P U C, Physics, Chemistry, Mathematics & Computer Science

High School, Sanskrit, English & Kannada