Working for USA ISP giant who has clients across all regions including APAC, EMEIA, AMERICAS : - Led the transformation of legacy infrastructure to SD-WAN setup using Versa, including reconfiguring MPLS settings on associated routers. - Configured and managed end-to-end solutions on legacy Cisco routers (4331, 1111, 8200 series) and Cisco switches (9200, 9300 series). - Executed site migrations, involving both circuit upgrades and bandwidth upgrades to ensure enhanced performance. - Performed SIM swaps and 4G failovers for enterprise clients to ensure uninterrupted service during primary link failure. - Created comprehensive documentation for processes and configurations to streamline operations and assist team members. - Trained and mentored junior team members, preparing them for production-level work and ensuring their successful integration into the team. - Facilitated proactive communication with clients and stakeholders to ensure smooth transitions and successful project outcomes. - Managed project coordination, including order processing, to ensure timely billing and successful migration completion. - Provided troubleshooting support to the team during implementations, resolving issues quickly and maintaining project timelines.

- Collaborated with a dynamic startup to enhance and develop key website features, gaining hands-on experience in the startup ecosystem. - Contributed to the creation of a user-friendly and engaging website using a component-based approach, focusing on various sections such as FAQ component | About Us component | Testimonials component | Our Team component - Developed a simple yet impactful landing page for a law firm, improving user engagement. - Gained valuable insights into startup workflows, agile development practices, and the fast-paced nature of entrepreneurial projects.

Pivoted my career to challenge myself in the field of software development,Working with a US-based client : - Played a key role in designing, developing, and maintaining web applications using the MERN stack (MongoDB, Express, React, Node.js) - Focused primarily on front-end development with React.js to create responsive, dynamic user interfaces - Built and optimized database schemas to improve user efficiency and overall application performance - Collaborated closely with UI/UX designers and other stakeholders to gather requirements, offer technical insights, and ensure seamless integration and functionality of applications - Contributed to all phases of the software development lifecycle, from initial concept through to deployment and maintenance - Ensured high-quality code and adherence to best practices for scalability, security, and performance

Worked for a UK ISP Giant : - Played a key role in a site transformation project for a UK-based client, leveraging Cisco Meraki SD-WAN solutions. - Led the migration from legacy Cisco ISR setups to a completely new Cisco Meraki infrastructure. - Successfully transformed a wide range of sites, from small stores to flagship locations. - Contributed to the network design of various site types, providing valuable technical insights. - Led the configuration and installation of Cisco Meraki products, including switches, routers, and access points. - Managed the seamless migration of the client’s operations to the new infrastructure, minimizing downtime and ensuring a smooth transition. - Prepared detailed documentation to assist team members and upskill junior engineers. - Maintained direct communication with the client to coordinate scheduling, streamline processes, and implement workarounds as needed. - Troubleshooted and resolved any site issues within 48 hours of deployment, ensuring minimal disruption to client operations. - Worked in rotational shifts to align with client availability and project requirements. - Fostered a collaborative environment by working closely with the team to achieve project goals and enhance interpersonal communication skills.

TAC Networks Engineer,Worked with an Australian ISP : - Gained hands-on experience with a wide range of networking products, including Riverbed, Cisco Meraki, Cisco Wireless, Aruba Wireless, and Cisco ISR routers/switches. - Specialized in troubleshooting network issues and recommending corrective actions to restore optimal performance. - Provided technical assistance for a variety of network-related problems, ensuring swift resolution and minimal disruption. - Coordinated with vendors (Cisco, Aruba, etc.) for RMA requests, technical abnormalities, and bug resolution.Performed operating system upgrades on Cisco ISR routers and switches, as well as bandwidth upgrades as requested by clients.