Transaction Risk Investigator
Highly resourceful Investigation Specialist with two years at Amazon, protecting customers and the company from financial & reputational risks. Reduced customer fraud by a notable percentage through proactive strategies and secured a Full-time position. Skilled in identifying & mitigating threats via meticulous investigations, data analysis, and risk management.Expertise in:Fraud Detection & Investigation: Uncover suspicious activities (account takeovers, unauthorized purchases, policy violations) through in-depth investigations.Data-Driven Risk Assessment: Analyze transaction data, user behavior, and external intelligence to identify potential fraud & risk indicators.Risk Mitigation Strategies: Implement robust measures (account suspensions, policy adjustments, law enforcement collaboration) to mitigate financial, legal, & reputational threats.Confidentiality & Data Security: Maintain a 99% data security compliance rate, upholding Amazon's commitment to customer trust.Cross-Functional Collaboration: Communicate effectively with internal teams (Security, Legal, Customer Service) to ensure swift & informed resolution of risk issues.