• Operational Management & e-Commerce• Accountable for appointing regional business development representatives to develop new regions for sale of diplomatic duty free products • Travelling to develop the new regions and train the regional business development representatives • Attaining the Sales Human Resource Objectives by recruiting & training employees in assigned districts• Timely communicating the job expectations• Effectively planning, monitoring, appraising and reviewing job contributions• Assessing the compensation actions and enforcing policies / procedures • Efficaciously meeting the regional sales financial objectives by forecasting requirements• Formulating an annual budget and scheduling expenditures• Setting sales objectives by creating a sales plan and quota for districts in support of national objectives • Augmentin the customer base by counselling area Sales Representatives• Identifying new product opportunities, surveying consumer needs and trends and tracking the competitors • Effectuating trade promotions by publishing, tracking, and evaluating trade spending

• Led general activities of company including Projects & Administrative • Travel and visit the customers for commercial negotiation of projects. • Augmented management's effectiveness by recruiting & training the staff• Assisted the Departments & Line Managers in implementing the policies and procedures • Ensured promotion of equality and diversity as part of the culture of the organisation • Deftly liaised with a wide range of people for managing staff performance and health & safety issues • Essayed a stellar role in:o Preparing staff handbooks and undertaking regular salary reviews o Formulating strategic plan by studying technological & financial opportunitieso Establishing procurement, marketing, field and technical services policies & practiceso Building company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices o Maintaining quality service by establishing and enforcing organization standards o Leading business development activitieso Sustaining good relations with the clients and approaching new clients & registering ourselves in their vendor list o Handling Government Tenders, Quotations, Order Confirmations, Invoice, etc.o Resolving complaints and attending to customers regarding services and procedures

• Executed general activities like Projects, Marketing & Administrative for Indian Liaison Office • Handled government tenders, quotations, order confirmations, etc.• Travel and visit customers for business development activities and commercial negotiations. • Deftly resolved complaints and attended to customers regarding services and procedures • Pivotal in executing HR Activities like payroll system, leave, appraisal of employees • Administered day-to-day operations and coordinated activities like Office Maintenance, Security Management and Transportation Arrangement • Conducted customer seminar in different locations to increase client interactions • Instrumental in recruiting staff by developing job descriptions and person specifications; preparing job adverts; checking application forms; shortlisting; interviewing and selecting candidates, etc.• Dealt pay and other remuneration issues, including promotion and benefits

• Efficiently maintained statutory records related to Shop & Establishment Act, ESIC, Provident Fund, Gratuity, Professional Tax, Income Tax and Insurance • Led the Procurement Process of raw materials, chemicals, packing material like cartons, labels, tins, bottles for the factory • Headed the legal activities and ensured compliance to all the Statutory Govt. Rules like Factories Act, Labour Laws• Executed Accounting / Finance Operations like- preparing of debit/ Credit Notes & ISR Claims, Making Stock Statements, Form 16-A, Authorizing Petty Cash Payment & Maintaining Petty Cash of Company • Effectuated various administrative duties encompassing scheduling appointments & meetings, maintenance of estate properties (warehouse and factory) • Spearheaded Payroll Systems like salary, leave encashment of entire staff comprising more than 200 employees

Job profile : Preparing bank reconciliations, cash flow statements, taxation returns, salary sheets, handling daily banking activities and auditing daily ledger, and cash and credit sales.Compiling reports, such as customer-bill charges, and sales for accounting and management purposes & Export activities; preparing export invoice, packing lists etc.Assisting in daily financial processing, including monitoring of payroll data, cash receipts, billing, disbursements, expense accounting, and deposits. Performing various clerical and administrative duties for Sales department.Monitoring and procuring inventory, office stationery, and Consumable Assets.Supporting sales team and management of sales department administration.