As a results-driven Business Intelligence Analyst, I specialize in transforming complex data into actionable insights to drive operational efficiency, enhance customer experiences, and support business growth. With over a year of hands-on experience in data analysis and visualization, I have worked extensively with tools such as Power BI, Excel, SQL, and Tableau, helping organizations make informed decisions based on data-driven insights.In my previous role at Walton Hi-Tech Industries PLC, I analyzed customer and product data to identify trends, optimize service efficiency, and provide critical reporting for stakeholders. My MBA in Management Information Systems from American International University-Bangladesh has provided me with a strong foundation in data analytics, business intelligence, and advanced reporting techniques. I am passionate about leveraging data to solve business problems, and I’m constantly learning and adapting to stay ahead of industry trends.Key Skills:- Data Analytics (Power BI, SQL, Excel)- Data Visualization (Power BI, Tableau, Google Data Studio)- Business Intelligence Reporting- CRM Data Analytics- Proactive Maintenance AnalyticsI am always open to new opportunities to apply my skills and grow as a data professional. Feel free to connect if you'd like to discuss potential collaborations or data-driven solutions.
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Service Insights Analyst | Air ConditionerWalton Hi-Tech Industries Plc. Feb 2022 - Nov 2023Dhaka, BangladeshAs a Service Insights Analyst at Walton Hi-Tech Industries PLC, I played a pivotal role in transforming complex datasets into strategic insights that shaped business decisions and improved service outcomes. Leveraging my expertise in Power BI, Excel, and SQL, I consistently delivered impactful results for the organization.Key Achievements:- Analyzed data from CRM systems and surveys to improve service efficiency and customer satisfaction.- Developed and maintained standardized reports, ensuring consistency and reliability in organizational data reporting.- Conducted in-depth analysis of product failure trends, providing recommendations for proactive maintenance and service optimization.- Collaborated with leadership to present data insights that supported decision-making processes.- Managed vendor information systems, ensuring accurate and up-to-date data for smoother vendor operations. -
Student Internship | Air ConditionerWalton Hi-Tech Industries Plc. Nov 2021 - Jan 2022Dhaka, BangladeshDuring my internship, I gained invaluable experience in data cleaning, reporting, and analysis, contributing to Walton's efforts to improve product quality and service outcomesKey Contributions:- Cleaned and organized CRM data for daily and monthly reports.- Created reports using Power BI and Google Data Studio to provide insights for management decisions.- Analyzed product failure data, contributing to quality improvement initiatives.- Managed service partner records, ensuring accuracy in day-to-day operations.
Mahfujur Rahman Education Details
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Management Information Systems -
Management Information Systems -
Govt. Nazimuddin College, MadaripurBusiness Studies -
Business Studies
Frequently Asked Questions about Mahfujur Rahman
What is Mahfujur Rahman's role at the current company?
Mahfujur Rahman's current role is Business Intelligence Analyst | Data Visualization Expert.
What schools did Mahfujur Rahman attend?
Mahfujur Rahman attended American International University-Bangladesh, American International University-Bangladesh, Govt. Nazimuddin College, Madaripur, Alhaj Aminuddin High School, Madaripur.
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Mahfujur Rahman 🖊
Secretary Of Treasury At Islamic University Human Resource Club (Iuhrc) || Student Of Bba, Major In Hrm ||Satkhira District -
Mahfujur Rahman
Actively Seeking Opportunities For Ph.D. In Computer Science | Research Interest In Ml, Dl, Nlp And SecurityKhulna, Bangladesh -
MAHFUJUR RAHMAN
Crm Executive At Walton High Tech Industries Plc|Previous Asian Paints Experience Consultant(Apec)| Previous Samsung Experience Consultant(Sec)| Expert In Customer Handling & Sales Generate.Dhaka, Bangladesh -
Mahfujur Rahman
Hi, I'M Mahfujur Rahman, A Certified Digital Marketer 💼. I Specialize In Facebook Ads 📘, Google Ads 🔍, Youtube Marketing 📺, Instagram Marketing 📸, Gmc Fixes 🛠️ And Shopify Store Design 🛒. Let’S Grow Your Brand! 🚀Khulna, Bangladesh -
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