Mahfuza Rahman Email & Phone Number

Manchester, Gb

Manchester Area, United Kingdom

• Provided acceptable service to over 200 customers in a single day in a polite, efficient, and cheerful manner, while keeping eye contact and a smile• Promoted company’s 10+ promotions to increase revenue, brand leadership, and integrity• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service• Developed collaboratively to complete daily operational tasks against team targets

Dhaka, Bangladesh

Key responsibilities include:• Set up all social media contents including Facebook, Instagram• Increased Facebook following from just over 40K to 172K• Managed 10- 12 Facebook campaigns simultaneously• Analyzed data from 2000 monthly clients and used outputs to guide marketing and product strategies• Managed the daily distribution of email and text messaging campaigns• Grew online sales by 50% by optimizing online marketing budget allocation• Transformed positive… Show more Key responsibilities include:• Set up all social media contents including Facebook, Instagram• Increased Facebook following from just over 40K to 172K• Managed 10- 12 Facebook campaigns simultaneously• Analyzed data from 2000 monthly clients and used outputs to guide marketing and product strategies• Managed the daily distribution of email and text messaging campaigns• Grew online sales by 50% by optimizing online marketing budget allocation• Transformed positive clients by 35% through effective use of Facebook and innovative activities during Event• Designed and developed targeted email campaigns to segments of the firm's 50k+ email list; upgraded positive clients by 5%• Prepared marketing reports and promotions plans for 4 weekly Board of Directors meetings• Created all business strategies, including digital, print, advertising, social media, and creative• Continually reviewed and assessed market developments, implementing trends into business and marketing strategies accordingly Show less

Manchester Area, United Kingdom

Master Of Science - Ms, Digital Marketing

Key modules include: Digital Marketing Analytics and Strategy, Digital Marketing Communications, Online and Offline Consumer Behavior.

Master Of Business Administration - Mba, Accounting, 92.5%

Key modules include: Accounting Information Systems, Software in Accounting, International Business, and Business Research

Bachelor Of Business Administration, Accounting Information System, 96%

Key modules include: Accounting Information System for Managerial Decision Making, Fundamentals of Marketing, and Marketing Management