▣𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲:●𝐈𝐏 𝐚𝐝𝐝𝐫𝐞𝐬𝐬𝐢𝐧𝐠: In-depth knowledge of IP addressing schemes and subnet calculations. ●𝐂𝐨𝐧𝐟𝐢𝐠𝐮𝐫𝐢𝐧𝐠 𝐢𝐧 𝐌𝐢𝐤𝐫𝐨𝐭𝐢𝐤 𝐚𝐧𝐝 𝐂𝐢𝐬𝐜𝐨 𝐫𝐨𝐮𝐭𝐞𝐫𝐬 𝐚𝐧𝐝 𝐬𝐰𝐢𝐭𝐜𝐡𝐞𝐬 for routing, switching, firewalling, and VPN services.●𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐏𝐫𝐨𝐭𝐨𝐜𝐨𝐥𝐬: Proficiency in TCP/IP, BGP, OSPF, and other networking protocols to optimize network performance and reliability.●𝐎𝐋𝐓 𝐚𝐧𝐝 𝐎𝐍𝐔 𝐂𝐨𝐧𝐟𝐢𝐠𝐮𝐫𝐚𝐭𝐢𝐨𝐧: In-depth knowledge of OLT and ONU devices, their configuration, and troubleshooting techniques.●𝐈𝐏𝐬𝐞𝐜, 𝐆𝐑𝐄, 𝐄𝐨𝐈𝐏, 𝐚𝐧𝐝 𝐈𝐏𝐈𝐏 𝐓𝐮𝐧𝐧𝐞𝐥𝐬: Proficiency in configuring and troubleshooting these VPN technologies to establish secure and reliable remote connections.●𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐓𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠: Utilization of tools like PRTG, Nagios, and Observium to proactively identify and resolve network issues.▣𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬:●Effective communication with clients to understand their specific requirements, whether it's a simple network setup or a complex enterprise network.●Designing and implementing customized network solutions, including WAN and LAN architectures, to meet customer needs.●Rapid identification and resolution of network issues, minimizing downtime and maximizing network uptime.▣𝐈𝐧𝐭𝐞𝐫𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐚𝐧𝐝 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬:●Effective Communication: Clear and concise communication with technical and non-technical audiences, both verbally and in writing.●Teamwork: Collaborating with cross-functional teams to achieve project goals and maintain positive relationships.●Problem-Solving: A systematic approach to problem-solving, including root cause analysis and innovative solutions.

●Provide client support through phone calls to address inquiries and resolve issues.●Set up and configure ONU (Optical Network Unit) devices for optimal connectivity and performance.●Configure home routers to ensure secure and efficient internet access for clients.●Troubleshoot and resolve any configuration issues related to OLT, ONU, and home routers.●Keep clients informed about the status of their support requests and configuration processes.●Collaborate with technical teams to implement software or firmware updates for OLT, ONU, and home routers.