Mahendra Gupta Email and Phone Number
I am a skilled Python developer with expertise in web frameworks such as Django and Flask. Furthermore, I possess a comprehensive understanding of AWS services. Transforming ideas into robust applications, while constantly learning and exploring new possibilities in the world of technology. Let's build something amazing together!
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Cloud Contact CentreTata Consultancy Services Nov 2023 - PresentIndore, Madhya Pradesh, India- Leading an IVR project to automate customer query resolution and support processes using AWS Connect and AWS Lambda.- Designing contact flows to efficiently handle and route customer queries through the IVR system.- Implementing AWS Lambda functions to provide real-time, automated responses to customer inquiries.- Improving customer service efficiency and satisfaction through automated, self-service options.- Ensuring seamless integration between AWS Connect and Lambda for a smooth customer support experience. -
Business Process AutomationTata Consultancy Services Jan 2022 - Oct 2023Indore, Madhya Pradesh, India- Leading an AWS modernization project focused on customer loan application verification and decision-making.- Backend application code in Python, infrastructure code managed by AWS CDK in TypeScript.- Leveraging AWS Lambda, Step Functions, API Gateway, Secret Manager, S3, and DynamoDB for serverless architecture.- Streamlining KYC, credit score, address verification, and new/existing user checks.- Automating approval, denial, or manual processing decisions based on verification results.
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Summer InternNtpc Limited May 2019 - Jul 2019Rihand -
Embedded Systems And VlsiMotilal Nehru National Institute Of Technology Jun 2018 - Jul 2018Allahabad, Uttar Pradesh, IndiaI have learned 8051 microcontroller & communication protocols (like I2C, SPI, RS323) and Front End designing. -
Arduino, Robotics And IotEi System Jun 2017 - Jul 2017Varanasi(Iit Bhu)I have learned Embedded system using arduino board & IOT with the help of NodeMCU and various cloud platform like IBM Blumix, Thinkspeak, Blynky.
Mahendra Gupta Education Details
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Electronic And Communication Engineering
Frequently Asked Questions about Mahendra Gupta
What company does Mahendra Gupta work for?
Mahendra Gupta works for Tata Consultancy Services
What is Mahendra Gupta's role at the current company?
Mahendra Gupta's current role is Cloud Developer | Amazon Connect | Amazon Lex | AWS Lambda | Serverless | Step Functions | Python | Django |CDK | 2X AWS Certified.
What schools did Mahendra Gupta attend?
Mahendra Gupta attended Bundelkhand University.
Who are Mahendra Gupta's colleagues?
Mahendra Gupta's colleagues are Neha Panicker, Bhaskar Adhikari, Gaurav Sood, Ashwin D, Chinmay Jana, Satish Kumar, Ashish Jain.
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Mahendra Gupta
Mumbai
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