Mahima Agrawal Email & Phone Number

Vancouver, Bc, Ca

- Prepared weekly promotion signage for the entire store.- Counted and handled money to verify end-day amounts and communicated about any discrepancies. - Worked on price auditing and price changes on a weekly basis. - Helped customers check out quickly and efficiently. - Awarded the Top Fundraiser Award for 3 consecutive years for collecting over $1500 for the BC Children’s Hospital.

Ottawa, Ontario, Canada

- Improved the user experience by simplifying an interaction flow for operators. Worked closely with a cross-functional team during this project. - Identified persistence issues across modules of Nokia’s Network Services Platform (NSP) and created mockups for better consistency.- Collaborated with product managers to design a comprehensive dashboard experience, enhancing data visibility and troubleshooting efficiency for operators.

- Designed three key features and experiences for the Careflow Timeline that enhanced clinician understanding of patient data. - Conducted research on healthcare software to inform design decisions and improve user experience.- Iterated mockups in Figma, incorporating feedback from stakeholders and healthcare professionals to refine the user interface and make it user-centric.

- Volunteered for a course project with Snack to evaluate the user experience of their mobile dating app. - Conducted a two-week field study and seven sessions of rapid user testing to gain additional information to see if our field study’s data could be extended to larger populations. - Collected data through qualitative research, a mixture of surveys, and virtual semi-structured interviews. Contributed to analyzing the data using affinity diagramming.

Cirendipity Candles, Webpage Design- Volunteered for a course project with Cirendipity Candles, a growing candle startup company in Vancouver, BC. - Designed a user-friendly webpage using Figma to represent the company’s sustainable brand and effectively communicate about their candle products. - Conducted two participatory workshops using Miro with the co-founders and three young adults to understand their perception of a sustainable brand. - Developed concept posters using Photoshop, iterated wireframes, and worked on content strategy. - Contributed to ethnographic research, deciding user flows, and overall user experience.

UniGo Car Sharing App, Mobile App Design- Developed a mobile app using Figma that facilitates efficient and affordable car-sharing for students.- Conducted two virtual user testing sessions on zoom to improve the user experience and better understand pain points. - Helped with ideation, iterating wireframes, prototyping, and polished UI details.

Burnaby, British Columbia, Canada

- Called over ~100 SFU Alumni to update them about their benefits, interesting changes in the three SFU campuses, and to ask them for one-time/ monthly/ yearly donations for scholarships and bursaries. - Responsible for ensuring the personal information of all alumni was correct in the file.

Bachelor Of Arts - Ba, Major - Interactive Arts And Technology, Minor - Print And Digital Publishing

Activities and Societies: Touchpoint Conference Event Assistant, Spring Social Volunteer, SIAT Frosh Volunteer- Majoring in Interactive.

Grade 11 And Grade 12

Activities and Societies: Part of the school badminton team -played at multiple tournaments under the "Girls Doubles" category. Came 7th.

Grade 2 To Grade 10