Allison Hines Email & Phone Number

Charlotte, Nc, Us

Current role provides centralized support across 2,600 employees:- Employee Engagement and Inclusion Manager – create and drive strategic action plans enhancing employee experience, inclusiveness and equity across the organization.- Centralized Business Support delivering air traffic control of critical deliverables, employee communications, event management and leader routines.Accomplishments: Established support team providing employee training, communications and procedures. The team averaged 170 classroom hrs/month and completed 1,717 procedure updates in 10-months. Designed new hire training program in partnership with Enterprise Learning ($580K budget/ 8 initiatives) delivering a world-class onboarding experience; including web-based tools, assessments, formal classroom learning and on the job training. Brought to life creative and entertaining ideas for team building and engagement in a virtual environment – summer tours, teaser videos, appreciation activities with cohesive branding and an online community to drive connection. Managed air-traffic control tactics for incoming requests – vet for understandability and reasonableness, determine data sources, schedule and communicate deliverables in a non-disruptive way back to the business. Focused talent planning and development - building on employees’ strengths while developing talent across the organization and increasing top talent exposure. Redesigned business infrastructure - established critical priorities, scope of work, identified effective management routines, analyzed staffing requirements and work streams to drive out the work. Drive turn-around projects – aligned to businesses requiring regulatory change, mapped out new support processes and trained business to take over the work again. Lead product exit program - designed 22 critical work streams, provided all executive level status updates, ran all governance and management routines and redeployed 634 employees.

Charlotte, Nc, Us

 Collaborated on new home equity technology platform and corresponding pricing training modules impacting multiple business units. Established a new project team responsible for coordinating the pricing impact for $26.4MM of planned strategic initiatives. Designed goals for each position and aligned employees according to their strengths to each of the workflows. Deployed pricing flexibility under the design of a new sales and fulfillment platform delivering improved internal controls, enhanced customer satisfaction and increased operating efficiency while providing a decrease in operating costs.

Charlotte, Nc, Us

 Developed and managed a $257MM non-interest expense budget and $219MM non-interest income plan through partnership with the business executive team.  Managed a team of Intermediate Financial Analysts ensuring proper professional development and growth. Coordinated and designed expense reduction initiatives to ensure proper expense management actions provided immediate and material expense savings.

 Design custom coaching sessions - utilizing actionable and proven tools for identified areas of concern or focus.  Coach on limiting belief systems - creating a shift in confidence that drives performance. Focus on an individual's strengths and core values - providing clarity and alignment to new opportunities for growth and success. Teach methods for creating awareness and mindfulness - enables intentional decision-making and minimizes distractions from stressful environments.

 Coordinated communications and created management routines for Product Specialists, Advisors, Executive Management, and Software Developers ensuring the ability to successfully launch key business initiatives. Partnered with CEO, conducting investor positioning and funding meetings with C-level investors. Achieved success in obtaining investment funding and sales contracts allowing operations, product development, and testing to continue. Lead investor positioning meetings - conducting product demonstrations and updates for product and testing status results. Assessed pricing calculations and logic to ensure pricing module accuracy. Oversaw direct application testing at BETA Sites while maintaining responsibility for customer satisfaction of end users. Supervised application testing by creating and implementing testing procedures and organizing/distributing results to appropriate team members.

 Interacted daily with all levels of management and maintained contact with attorneys and consultants to drive results for client engagements. Planned, supervised, and executed audit engagements for clients of various sizes, primarily publicly held companies.

Mba, Entrepreneurship/Entrepreneurial Studies

Bs, Accounting

Board Certified Holistic Health Practitioner