Office Admin:- Answer telephones and taking messages- Greet and welcome guests- Direct visitors to the appropriate person and office- Arrange and coordinate meetings, administrative support, data collection.- Receiving phone calls, emails and faxes & effectively response as requested.- Attending meetings, taking notes, typing meeting minutes, prepare reports & reminding of any point that needs follow-up.- Handling visitors.- Team leader for almost four agent and manage three counters each counter contain five agentsReservation:- Create new users for both admins and agents on VARS or website.- Booking tickets.- Responsible for all refund and void process.- Revise all booked tickets every 15 days with accounting Department.- Solve any problem with both clients and tourism companies and follow up with them.- Authorized for editing penalties.- Revise the PNL report with airport for each flight.- Train the users to book with rules of the system.- Revise the flight scheduling daily.- Check the flight load report daily.- Create new classes and new flights.- Coding the penalties.

Admin assistant.- Management.- Customer Service.- Social Media.- Assistant to H.R.

Professional Microsoft Office work.- Helping the accountants preparing budgets for clients.- Direct and professional dealing with clients.