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Mahitha B is listed as ServiceNow Developer based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Mahitha B.
Mahitha B previously worked as ServiceNow Developer at Sonova Group and ServiceNow Consultant at Innovapost. Mahitha B holds Bachelor'S Degree from Lovely Professional University.
As a ServiceNow Developer at Sonova Group, I efficiently manage platform operations and develop custom applications tailored to diverse client needs. I utilize Flow Designer for streamlined Excel data imports, configure Midserver Script for seamless email communication, and implement system schedules for enhanced workflow automation. I also lead translation efforts for global deployment, managing updates and training.With over 6 years of experience as a developer/consultant, I have a wealth of knowledge and expertise in the ServiceNow platform. I have worked with various industries, such as Finance, Pharmaceutical, Electrical, Mining, and Telecommunication, providing me with a comprehensive understanding of different business domains. I specialize in modules such as Customer Service Management (CSM), HR Service Delivery (HRSD), Scoped Applications, Performance Analytics, and Change Management, among others. I excel in requirement analysis, design, and implementation of technology solutions, ensuring adherence to coding/design standards and best practices. I possess strong interpersonal and communication abilities, enabling me to effectively collaborate with diverse professionals, clients, and team members across global locations. I am committed to delivering innovative solutions and driving business success through the ServiceNow platform.
A career timeline built from the work history available for this profile.
Toronto, Ontario, Canada
- Efficiently manage platform operations, ensuring smooth functionality.- Develop custom applications tailored to diverse client needs.- Utilize Flow Designer for streamlined Excel data imports.- Configure Midserver Script for seamless email communication.- Implement system schedules for enhanced workflow automation. - Configure email notifications and.
Toronto, Ontario, Canada
- Manage day-to-day platform operations.- Develop multiple custom applications per client requirements.- Utilize Flow Designer for Excel data imports.- Configure Midserver Script to handle mailbox emails.- Implement system schedules for script execution.- Configure email notifications, events, and SLAs.- Implement UI actions, policies, scripts, and rules..
Hyderabad, Telangana, India
In a collaborative team, I implemented IT Service Management (ITSM) to align with business goals:- Collaborated in a team of 4 to align ITSM with business needs.- Customized ITSM forms, created Record Producers, defined SLAs, surveys, and notifications.- Updated Portal Widget records and pages to meet business needs.- Led discussions with Analysts.
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Mahitha B is listed as ServiceNow Developer.
Mahitha B is based in Toronto, Ontario, Canada.
Mahitha B has worked for Sonova Group, Innovapost, and Grasim Industries Limited ( Aditya Birla Group).
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Mahitha B holds Bachelor'S Degree from Lovely Professional University.
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