Mahlet Samuel Email & Phone Number
Who is Mahlet Samuel? Overview
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Mahlet Samuel is listed as QA Tester at Jebena App, a with 4 employees, based in Silver Spring, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Mahlet Samuel.
Mahlet Samuel previously worked as Technical Project Manager / Scrum master at Paramount Students and Product Owner at Bota Apps. Mahlet Samuel holds Bachelor'S Degree, Marketing Management from Unity University.
Email format at Jebena App
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About Mahlet Samuel
With over six years of experience in the IT and development sector, I am a system analyst who is passionate about delivering high-quality products and services that meet the needs and expectations of the users and the clients. I have a certificate in project management and a bachelor's degree in marketing management, which enable me to understand the business and technical aspects of the projects I work on. I am currently working at JSI | John Snow, Inc., a global public health organization that provides technical and managerial assistance to improve health systems and outcomes in low- and middle-income countries.As a system analyst at JSI, I am responsible for gathering and developing requirements, working closely with the development team, analyzing and managing changes, installing, testing, and supporting applications, planning and implementing backup and recovery procedures, preparing manuals and documentation, and working with network administrators to ensure reliable system operations. I also communicate and collaborate with the product managers, the support team, and the end users to ensure that the features are developed and delivered according to the set requirements and specifications. Some of the skills that I use and apply in my role are communication, user training, team leadership, problem-solving, and analytical thinking.
Listed skills include Customer Service, Strategic Planning, Marketing, Research, and 11 others.
Mahlet Samuel's current company
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Mahlet Samuel work experience
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Technical Project Manager / Scrum Master
Current• Project Planning: Develop and execute clear project plans with defined goals and timelines.• Introduce agile methodology and scrum framework for the team which increased teams’ velocity. • Coach team members the principles and values of scrum.• Lead and manage scrum ceremonies, mainly using Jira and other tools.• Create user stories and review stories once completed.• Lead cross-functional teams through effective delegation and motivation.• Identify and mitigate potential project risks.• Maintain transparent communication channels with regular stakeholder updates and generate periodical reports as necessary.• Optimize and monitor project budget and resource allocation.• Ensure project deliverables meet defined quality standards.• Monitor and adjust project timelines for efficient execution• Plan MVP release and follow up with MVP performance.• Manage release cycles post MVP and manage feature releases.• Create and maintain roadmap, prioritize features based on client feedbacks and objectives
Product Owner
Current• Responsible for developing a comprehensive design document that outlines the overall architecture, data flow and user interface of Procurement Planning and Monitoring Report for Malaria (PPMRM)• Collaborate with the development team to ensure that product designs meet customer needs• Identify and document business requirements utilizing agile methodology• Perform gap analysis on current systems and propose solutions. • Develop an operation and maintenance document that outlines the procedures and processes necessary to operate and maintain PPMRM system.• Facilitated communication between stakeholders and technical teams. • Provided training sessions on new software applications and tools.• Introduce agile methodology specifically scrum framework to manage project deliverables. • Manage scrum ceremonies.
System Analyst
•Gather and develop requirements and identify areas for improvement on systems •Work closely with the development team to ensure features are developed according to set requirements •Analyze, review, and manage changes on products to increase operational efficiency and to adopt new requirements •Install, test, monitor, and support applications •Plan, develop and implement backup and recovery procedure documents •Prepare instruction manuals and documentation for new features or system upgrades •Work with Network Administrators to create a reliable network for smooth system operations •Regularly meet with the development and support team to discuss progress and issues to be resolved and prepare timely reports to different stakeholders on activity status and issues •Occasional travel to user sites to assess product performance •Perform other duties as assigned •Utilized data analytics and reporting tools to provide insights and recommendations for continuous improvement. •Negotiated requirements with stakeholders to manage expectations and meet objectives •Conducted market research and competitor analysis to identify new requirements and specifications to enhance system
System Analyst
• Manage daily tasks, like providing support and handling change requests• Identify and prioritize project activities• Produce progress reports to product managers and other stakeholders as required• Give training to end users on different products• Test new features along with integration and regression testing with existing features• Give clear feedbacks and comments from end users to developers and product manager• Write and edit user manuals of the products for each release
Program Officer (Administrative Manager)
• Plan and organize meetings and training in and outside of the main city (Addis Ababa)• Manage and pay per diem for trainings when held outside of the city• Make sure all office supplies are purchased in a timely manner• Review and manage purchase requisitions based on quality and price• Handle staff's requests that are essential to handle their day to day task
Event Coordinator
- Ensure events run smoothly- Some of the events I helped coordinate are: US-Africa Business Summit 2016, Re-imaging resilience 2015, 15th African Fine Coffees Association- Oversee that guests are well taken care of and have everything they need- Manage guest lists
Customer Service Representative
- Welcoming customers and clients to the office- Follow up with customer’s request and complaints and address their issues- Ensure clients are treated well and are comfortable
Mahlet Samuel education
Bachelor'S Degree, Marketing Management
Certificate, Project Management
Frequently asked questions about Mahlet Samuel
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What company does Mahlet Samuel work for?
Mahlet Samuel works for Jebena App.
What is Mahlet Samuel's role at Jebena App?
Mahlet Samuel is listed as QA Tester at Jebena App.
Where is Mahlet Samuel based?
Mahlet Samuel is based in Silver Spring, Maryland, United States while working with Jebena App.
What companies has Mahlet Samuel worked for?
Mahlet Samuel has worked for Jebena App, Paramount Students, Bota Apps, Jsi | John Snow, Inc., and Flawless Events (Ethiopia), And Others.
How can I contact Mahlet Samuel?
You can use AeroLeads to view verified contact signals for Mahlet Samuel at Jebena App, including work email, phone, and LinkedIn data when available.
What schools did Mahlet Samuel attend?
Mahlet Samuel holds Bachelor'S Degree, Marketing Management from Unity University.
What skills is Mahlet Samuel known for?
Mahlet Samuel is listed with skills including Customer Service, Strategic Planning, Marketing, Research, Management, Leadership, Marketing Strategy, and Microsoft Office.
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