Mahlon White Email & Phone Number

Des Moines, Ia, Us

United States

As the leading healthcare payments company, we price, pay and explain care for payers, providers, and healthcare consumers.Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.

West Des Moines, Iowa, United States

ITA Group provides integrated engagement solutions that uniquely motivate and inspire your employees, channel partners, and customers.

United States

Des Moines, Iowa Area

Des Moines, Iowa

• Prepares detailed specifications, requirements, scope documents and logic flowcharts for the development and implementation of complex application programs and modifications.• Conducts quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements. Ensures complex project requirements are executable, testable, complete and not ambiguous.• Analyzes complex systems requirements and existing business processes and information systems and develops cost-effective information technology solutions.• Analyzes complex application systems issues and provides technical solutions.• Validates complex requirements, including functional validation and traceability and consensus building.• Tests and analyzes each component/phase of the systems development life cycle including the project requirements, design and programs. Develops complex test strategies.• Executes complex tests according to established plans and scripts, documents and communicates results. Collaborates with developers and/or end users to determine appropriate solutions. Retests corrections to ensure problems are resolved.• Leads in the development, implementation and maintenance of test data files with valid and invalid records to thoroughly test program logic and verify system flow.• Performs complex activities related to User-Centered Design Analysis including the following: Conceptual Design, including UCD and end-to-end experience design; Interaction Design, including Information architecture and workflow analysis; Visual Design, including page design and rapid prototyping.• Performs moderately complex user research and validation, including usability testing and contextual inquiry/analysis.

West Des Moines, Iowa

• Respond to and resolve customer service requests according to FBL Financial Group, Inc., policies in a prompt, efficient and courteous manner for external customers, departmental staff, and other FBL personnel at all times. • Analyzes processing applications to achieve departmental company goals. • Gather information to develop recommendations and alternatives• Elicitation of requirements• Assist in the development of recommendations and supporting documents.• Develop specification documents to communicate changes with production and Information System personnel.• Coordinate testing expectations assist in setting up functional test requirements, and review test results. • Assist in the implementation of proposed changes.• Maintain currency with business trends and developments

West Des Moines, Iowa

● Identify, organize, translate, and document product concepts into prioritized requirements and project deliverables that meet project objectives, corporate policies, and standards.● Conduct analyses and needs assessments of business processes, potential process flows, system applications, dependencies and candidate solutions.● Conduct interviews with business, technical and subject matter experts to gather comprehensive information; identifying and documenting complex business and technical requirements.● Collaborate with the project team to ensure automated test scenarios are identified and satisfactory test coverage is attained.● Create and maintain a variety of documents to communicate project objectives, requirements, tests, and deliverables.● Attain and maintain subject matter expertise of system applications and business processes.● Collaborate with business unit, project sponsor, project lead and technical lead to prioritize project activities and business needs to establish milestones and a project release plan.● Work outside normal business hours as needed to support corporate objectives and meet assignment deadlines.

Kearney, Nebraska

● Design, build, execute, maintain, and support automated testing tools and automation scripts for functional, regression and/or performance testing. ● Review and analyze results to ensure data and/or program modifications are compliant with internal functional requirements and/or agency compliance requirements. ● Communicate the cause of discrepancies. Identify inadequacies and improvement opportunities in the methods/standards and recommends changes.● Learning Visual Basic on my own to help write automation scripts.

Des Moines, Iowa

● Worked with Business Analysts and Subject Matter Experts to clarify requirements ● Wrote technical specifications

Des Moines, Iowa

● Led requirements gathering sessions with the business units on various functional support issues and was responsible to document those requirements for the technical units.● Elicited business requirements using various analysis methods including interviews, site visits, use cases, etc.● Ensured requirement deliverables and results were on time and on budget, and met quality expectations.● Created $100,000 in savings by reducing the number of hours used for 3rd party consulting from 1200 a month to 400. Streamlined a process to leverage existing Compass knowledge throughout the organization.● Implemented new defect process that reduced the length of time a defect was outstanding by 5 days or more. ● Involved in testing from unit tests through final user acceptance tests.● Acted as tester for configuration changes made to the Compass admin platform. ● Wrote technical specifications● Managed the assigned resources and budgeted hours for vendor consulting.● Wrote training guide for onboarding new members to our team.● Translated complex technical material into documentation that is easily understood by non-technical customers.

Des Moines, Iowa

● Design/modify, code, debug, test, and document moderately complex application systems.● Analyzed and documented existing mainframe code● Developed design documentation for enhancements to mainframe system● Developed COBOL programs for new functionality● Developed and performed unit tests of new programs