-Observe the project task plan for deploying the installation tasks by following the agreed-upon plan and scope of work.-Professionally configure the project(s) by following its LLD and security standards.-Manage the assignment of well-organized assignments and the transfer of knowledge to junior engineers.-Respond professionally to dispatched Customer Calls within the time agreed on the SLA (Service Level Agreement).

• Assist in designing and implementing Network & security solutions, taking into consideration all available technologies and business requirements.• Troubleshoot Network & security environment problems and provide second line technical support.• Administrating and monitoring wide range of security technologies such as Firewalls, IPS, VPN, 2FA, WAF, Web Proxy, email Gateway, and end-point solutions.• Cost and Budget management.

• Assist in the project implementation• Executing Demos and POCs on customer site• Acting as a technical expert in meetings with business development managers• Collaborating with customers to devise effective solutions incorporating our products• Ensuring our solution answers customer needs• Comprehending customer needs and devise solution requirements• Answering customer requests for information as well as proposal requests

• Working on Servers (AD, DHCP, WSUS, WDS)• Working on Sophos Firewall• Troubleshoot and install hardware, software, or peripheral equipment• Test, deploy, and train end-users on internally developed software applications• Troubleshoot the network services Perform Data backup and security policies implementation of client terminals• Prepare accurate and timely reports